Lead Technical Writer

N/A United States


Description

Securonix provides the Next Generation Security and Information Event Management (SIEM) solution. As a recognized leader in the SIEM industry, Securonix helps some of largest organizations globally to detect sophisticated cyberattacks and rapidly respond to these attacks within minutes. With the Securonix SNYPR platform, organizations can collect billions of events each day and analyze them in near real time to detect advanced persistent threats (APTs), insider threats, privilege account misuses and online fraud. 

Securonix pioneered the User and Entity Behavior Analytics (UEBA) market and holds patents in the use of behavioral algorithms to detect malicious activities. The Securonix SNYPR platform is built on big data Hadoop technologies and is infinitely scalable. Our platform is used by some of the largest organizations in the financial, healthcare, pharmaceutical, manufacturing, and federal sectors. 

Job Description

The Senior Technical Writer (Software Product Documentation) works as a part of the documentation team to create and edit product documentation for cybersecurity software.

Primary Responsibilities:

  • Document new features, improve existing documents, and manage feedback loops with internal and external stakeholders.
  • Collaborate with product managers to understand customers’ needs and work closely with our development and QA teams to understand the product.
  • Collaborate with other writers and coordinate on the delivery of shared content.
  • Perform peer reviews regularly and share feedback.
  • Organize and maintain online documentation repository.
  • Work on the documentation site layout and organization.
  • Understand, research, and follow trends in technical writing, and implement it.

Qualifications:

  • 8 years of experience in technical writing with minimum of 2 years of experience in documenting cybersecurity products for technical audience.
  • BA/BS degree in Technical Communication, English, Computer Science, or a related technical field.
  • Excellent written, verbal, and technical communication skills.
  • Experience with MadCap Flare.
  • Experience in Single Sourcing, Context Sensitive help, and micro content.
  • Proactive and self-motivated to seek information from various SMEs.
  • Strong attention to details.
  • Comfortable working in a fast-paced, ever-changing environment
  • Aptitude for learning new products, tools, and technologies.
  • Must be a self-starter who works equally well independently and in a team environment.
  • Experience in performing peer/editorial review to ensure a uniform voice throughout all documents and products.
  • Flexibility in working schedule.

Securonix, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Securonix complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Securonix expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Securonix employees to perform their expected job duties is absolutely not tolerated.

Securonix, Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state and local laws. Securonix complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Securonix expressly prohibits any form of unlawful employee harassment based on race, color, religion, gender, sexual orientation, national origin, age, genetic information, disability or veteran status. Improper interference with the ability of Securonix employees to perform their expected job duties is absolutely not tolerated.