Seaboard Marine Careers

Description

• At least three (3) to four (4) years of recent experience in the U.S. ocean and air transportation industry. To include export documentation, cargo insurance, and Purchase Order Management.
• Experience with coordinating inland trucking for LCL/FCL (Less/Full Container Load)and cargo consolidation/deconsolidation. 
• Two (2) years of supervisory or management experience.
• Experience in preparation of Electronic Export Information (EEI), Ocean Bill of Lading (OBL) documents, airway bills, Purchase Order Management, as well as understanding the process of letter of credit and billing of services rendered to customer and payable associated to the transaction. 
• Knowledge of exports documents such as Free Sales Certificate, Certificates of Origin, USDA and Phytosanitary certificates.
• Knowledge of Export Regulations and governing Federal Agencies.
• High school diploma or equivalent.
• Effective analytical and negotiating skills relevant to rating, pricing and bookings.
• Intermediate computer skills (in programs such as Word, Excel and PowerPoint).
• Advanced communications skills in English and Spanish (verbal and written) in a business environment.
• Effective verbal, written and interpersonal communication skills including telephone etiquette and positive customer relations abilities.
• Ability to establish and maintain effective working relationships with customers, vendors and fellow employees and other individuals s/he may have to contact in order to perform her/his job.  

• Ability to think logically and follow procedures and instructions 
• Strong time management and organizational skills. Must be able to prioritize and be detail oriented.
• Ability to respond to common inquiries regarding the areas and/or countries s/he works with.
• Ability to work with limited supervision, multitask and possess strong initiative.
• Ability to work extended hours, holidays and/or weekends, as needed.

• Familiarity with International Commercial Terms (INCOTERMS) and shipping terms.
• Bachelor’s degree in Business Administration, International Business or Logistics.  Equivalent training in business and Export trade requirements will be considered in lieu of degree.

• Supervises all the export staff for ocean and air, responsible for coaching, staff development, training and delegating work assignments to export personnel.
• Manages employees’ performance, review work, and set completion dates for department needs.
• Develop and maintain divisional and customer standard operating procedures (SOP) to meet company service expectation and in compliance with Code of Federal Regulations and Export Compliance agencies.

• Train all staff to meet the company’s service and regulatory compliance objectives.
• Maintain training materials and training records to support divisional training.

• Ensures that all Customer communication messages are read and that any and all appropriate action is taken as required.
• Manages and ensures staff are executing PO Management processes and export shipment transactions in a timely and compliant manner.
• Identify problem resolution on delayed and or shipment routing errors and execute alternate routing to meet customer requirements. 
• Review systems events, AES dashboards, and all other dashboard related to the operation to ensure user perform the duties adequately and in a timely manner to comply with customers’ needs and regulatory deadlines.

• Review KPI reporting and maintain corrective action conference calls with Customer and respective suppliers.

• Review shipments and transaction profit reporting to identify losses and/or billing errors.
• Consistently review volume reports to assign workload to meet customer requirements and maximum staff productivity.
• Work with Management on workflow enhancement projects.
• Ensure timely billing of all export division services.
• Audit management defined files for regulatory compliance and address corrective measures and user knowledge deficiencies. 
• Maintain accurate record keeping of virtual file per transaction as required by law.

• Keep current with government regulations pertaining to international commodities shipments, e.g. hazardous materials, customs, foreign country regulations.

• Work with Management and systems division on system export functionality review and enhancements. 
• Participates and subscribes to any continuing education that is applicable to Export Regulations and other government agencies. Such knowledge is shared with staff and Customers when required.
• Any other duties assigned as assigned by Vice President.

• While performing the duties of this job, the employee is regularly required to use his/her fingers. 
• The employee frequently is required to talk and/or hear. 
• The employee is continuously required to sit.
• The employee is occasionally required to stand and walk. 
• The employee must occasionally lift and/or move up to 10 pounds. 
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Report safety hazards.
• Immediately report incidents involving injury, illness, or property damage.
• Wear protective PPE (Personal Protective Equipment) as instructed or necessary.
• Comply with all company safety policies, procedures, and rules.
• Refuse any unsafe task or operation.
• Participate in safety meetings and training.
• Be constantly aware of their personal safety and that of their coworkers.

• Indoors office.  Exposed to controlled temperature and office environment. 
• Exposed to non-controlled temperature and office environment controlled temperature intermittently during the day.

• We are an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
• If an applicant with a disability is unable or limited in their ability to use or access our online application center as a result of their disability, they can request reasonable accommodations by sending an email to [email protected] 
• The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
• The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.