Seaboard Marine Careers

Description

• 401(K) Retirement Saving Plan w/ Employer Match
• Low-Cost Health, Dental & Vision insurance (Starting DAY ONE)
• Tuition & Certification Reimbursement
• Paid Time Off – (15 Days; prorated before 1st year)
• Parental Leave
• Paid holidays

• Two (2) years of recent experience in sales, inside sales, and/or customer service in ocean transportation or industry-related market.
• Well-developed interpersonal and customer service skills. Ability to establish and maintain effective working relationships with customers and fellow employees.
• Intermediate knowledge of MS Office.
• Must be able to communicate in English effectively and in a business environment, both verbal and written, at an advanced level.
• Excellent sales and negotiation skills.
• Strong analytical and problem-solving skills.
• Strong time-management and organizational skills, must be able to prioritize and be detail-oriented.
• Ability to think logically, follow instructions and meet deadlines.
• Flexibility to attend conferences, trade shows, visit specific customers, as may be required.
• Ability to travel domestically frequently/daily and overseas as needed.
• Flexibility to work extended hours, holidays and/or weekends.
• Clean and valid driver’s license with reliable transportation.
• Employee must be able to operate own vehicle or have access to reliable transportation to perform the job function of visiting the customer’s worksite.

• Must visit customers at the customer’s designated sites to effectively secure the customer’s business relationships.
• Develop a viable account base with a focus on maintaining and generating business for all Seaboard Marine services.
• Foster strong business relationships and achieve a high level of customer satisfaction.
• Plan and manage a regular contact cycle maximizing effectiveness through proper geographical identification of accounts. This will include the daily reporting of all planned/effected visits and calls, meeting a minimum number of activities as required by sales management.
• Collaborate with and oversee the overall performance of assigned accounts to garner maximum participation.
• Responsible for maintaining customer records updated according to Sales Standards and Procedures (i.e. account profiles, corporate and sales hierarchy, contact information, etc.).
• To generate sales leads and other pertinent information on both existing and new business. Likewise, responsible for responding to incoming sales leads for assigned accounts/territories based on time criteria set by sales management.
• To utilize all designated resources and tools in the daily job functions (i.e. Stars Tariff Retrieval System, Sales & Marketing Revenue Reports, Trade Database, etc.).
• Keep abreast of tariff changes, including new regulations and changes in rate applicability. To maintain a constant and proactive line of communication with the Pricing Staff on related issues.
• To maintain proper and accurate expense records of customer entertainment and business travel in compliance with company policies.
• To properly manage all service contracts under the assigned portfolio and process renewals based on time criteria set by sales management.
• To attend department meetings, industry-related events, and meetings with customers on a regular and/or daily basis, representing SML in a professional manner.
• To maintain a constant and regular line of communication with the appropriate regional and overseas offices in the development of new business and/or problem resolution, ensuring that all business objectives are met.
• To keep Sales leadership properly informed of any issues concerning the area of responsibility. To provide any necessary support as directed by sales management.

• Perform related duties as assigned.

• While performing the duties of this job, the employee is regularly required to use his fingers.
• The employee must drive during daylight and evening hours continuously on streets and highways.
• The employee must be able to travel via airplane, train, and other modes of transportation occasionally.
• The employee is continuously required to talk and/or hear.
• The employee is continuously required to sit, stand, or walk.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

• Report safety hazards.
• Immediately report incidents involving injury, illness, or property damage.
• Wear protective PPE (Personal Protective Equipment) as instructed or necessary.
• Comply with all company safety policies, procedures, and rules.
• Refuse any unsafe task or operation.
• Participate in safety meetings and training.
• Be constantly aware of their personal safety and that of their coworkers.

• Indoor office environment (30%). Outdoors environment driving to visit and meet with customers (70%).
• Exposed to non-controlled temperature and office environment-controlled temperature intermittently during the day.

• We are an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
• If an applicant with a disability is unable or limited in their ability to use or access our online application center as a result of their disability, they can request reasonable accommodations by sending an email to [email protected]
• The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
• The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.