Seaboard Marine Careers

Description

• One (1) year of experience handling traffic, documentation, and/or customer service functions for ocean transportation.
• Ability to deal effectively with public. Well-developed interpersonal skills.
• Intermediate skills in programs such as MS Word, Excel and Outlook.
• High School diploma or equivalent.
• Must be able to communicate in an intermediate to advanced level in English.
• Ability to communicate (read and write) effectively in a business environment.
• Strong organizational skills.
• Ability to prioritize and handle multiple tasks simultaneously
• Ability to exercise good judgment in prioritizing projects delegated by supervisor.
• Ability to work extended hours, holidays, and/or weekends as necessary.

• HAZMAT Certification.
• Ability to type 50 WPM.

• Work with LCL warehouse system updating information and sending documents to customers.
• Email and call customers to obtain invoices and confirm that cargo can be shipped.
• Match documents/invoices with dock receipts,
• Release cargo to WHS in a timely manner for loading once protocols are met.
• Prepare bills of ladings.
• Email cargo on hand reports to customers.
• Verify if shipments are to be consolidated or shipped as received.
• Ensure all shipments have letters of authorization if Seaboard is requested to file AES.
• File AES with customs.
• Notify customers of delays in loading cargo because of missing, pending or incomplete documentation.
• Receive, research and respond to customer inquiries and requests promptly and efficiently; offer customer alternatives to unresolved problems.

• Make bookings.
• Attend to high volume incoming phone calls/emails.
• Act as back up for our other traffic coordinators.
• Performs additional duties as assigned.

• While performing the duties of this job, the employee is regularly required to sit and use his/her fingers.
• The employee frequently is required to talk and/or hear.
• The employee is continuously required to sit.
• The employee is occasionally required to stand and walk.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

• Report safety hazards.
• Immediately report incidents involving injury, illness, or property damage.
• Wear protective PPE (Personal Protective Equipment) as instructed or necessary.
• Comply with all company safety policies, procedures, and rules.
• Refuse any unsafe task or operation.
• Participate in safety meetings and training.
• Be constantly aware of their personal safety and that of their coworkers.

• Indoors office, controlled temperature environment.
• The noise level in the work environment is usually busy with phones and other working personnel.  

• We are an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other protected characteristic as outlined by federal, state, or local laws.
• If an applicant with a disability is unable or limited in their ability to use or access our online application center as a result of their disability, they can request reasonable accommodations by sending an email to [email protected]
• The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.

• The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.