Logistics Business Development Manager (NVOCC / Freight Forwarding / 3PL)

Management & Supervisors Miami, Florida


Description

Position at Seaboard Solutions

Long-term employment with opportunities for growth.          

We offer excellent benefits including:         

  • 401(K) Retirement Saving Plan w/ Employer Match
  • Low-Cost Health, Dental & Vision insurance (Starting DAY ONE)
  • Tuition & Certification Reimbursement
  • Paid Time Off – (15 Days; prorated before 1st year)
  • Parental Leave
  • Paid holidays

         

POSITION SUMMARY:                          

Responsible for agent and business development, including opportunity identification, development of solutions and proposals for the Asia, Latin America (market services by Seaboard Marine), Europe and other market. Provides sales support and generates business for all SSI Ocean Services (SSIOS-NVOCC) / Seaboard Solutions Inc. (SSI) services. To represent the company’s interest in any function, specifically those customer-related. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.         

         

GEOGRAPHIC REGION:

Please note applications out of the geographic region for position applied will not be considered.           

QUALIFICATIONS:   

Required   

  • Five (5) years of progressive sales experience in Freight Forwarding, Air Freight, NVOCC, and Third Party Logistics industry.
  • Three (3) years of experience managing staff.
  • Intermediate to Advanced Computer skills (in programs such as MS Word, Excel & Outlook).
  • Advanced communication skills in English and Spanish (verbal and written).
  • Strong time-management and organizational skills. Must be able to prioritize and be detail-oriented.
  • Ability to assess market condition and produce competitive.
  • Ability to work with limited supervision, multi-task and possess strong initiative.
  • Ability to establish and maintain effective working relationships with customers, agents, and fellow employees.
  • Ability to think logically and follow procedures and instructions.
  • Ability to work extended hours, holidays and weekends, as needed.
  • Ability to travel domestically and overseas as deemed necessary by sales management.
  • Clean and valid driver’s license with reliable transportation.
  • Employee must be able to operate own vehicle or have access to reliable transportation to perform the job function of visiting the customer’s worksite. 

Preferred

  • Bachelor’s degree.

         

DUTIES AND RESPONSIBILITIES:   

Primary   

  • Works with the agents globally  and the existing SSI business units to develop a consistent service offering to and from these global markets with a specific focus on the ocean markets services by Seaboard.
  • Maintains a pulse of the market rate structure and develop Asia, Latin America, and Europe services rates/pricing in conjunction with management.
  • Develops a viable account base, with a focus on Asia, Latin America, and Europe Ocean Freight offering in conjunction with SSI added value services.
  • Works closely with Seaboard overseas and domestic sales force to develop joint SSI/SML service program.
  • Must visit customers at the customer’s designated sites to effectively secure the customer’s business relationships.
  • Travels to destination routed cargo markets to make joint sales visits with Seaboard sales team.
  • Plan and manage a regular call cycle according to the standards and directives of sales management. This will include the daily or weekly reporting of all planned/effected sales calls, keeping a minimum number of calls as required by sales management, and maximizing effectiveness through proper geographical identification of accounts.
  •  To profile and identify customer base and keep proper records updated. This will include account profiles, customer files, mailing lists, etc.
  • To generate sales leads and other pertinent information on both existing and new business. To maintain a constant line of communication with all regional offices (domestic and/or foreign). Likewise responsible to respond to incoming sales leads for assigned accounts/territory based on time criteria set by management.
  • Reviews respective market shipment volume and revenue to achieve the continuous enhancement of profit margins and shipment volume increase.
  • Keep abreast of all tariff changes, including any new regulations and changes in rate applicability to maintain a constant and proactive line of communication with the Pricing Staff on related issues.
  • To maintain proper and accurate expense records of all customer entertainment, travel, and other expenses in compliance with company policies.
  • To attend department meetings as directed, and/or any other function such as trade shows, association meetings on a regular basis, representing SSI in a professional manner.
  • To oversee the overall performance of the sales department and any specifically assigned markets, and to interact with all parties in respect to the success of the same in accordance with established SOP.
  • Train the sales team to meet company’s services and regulatory compliance requirements. Maintain Training materials and training records to support divisional training.
  • Define and manage process enhancements projects and execute in a collaborative manner with team members to create a goal-oriented environment and engage team with common divisional goals.
  • Maintain a continuous and result driven staff development programs.
  • Responsible for writing and maintaining division and account Standard Operating Procedures (SOP)
  • To keep management properly informed of any issues concerning the area of responsibility cited. To provide any necessary support as directed by Management.

Secondary

  • Supports Sales staff to generate business for all Seaboard Solutions service segments and markets.
  • Participates in service presentations to clients on a regular basis and become involved in key business community forums.
  • Keep abreast of all FMC guidelines, including any new regulations and changes. To develop and maintain a relationship and proactive line of communication with Pricing Staff on related issues.
  • Performs related duties as assigned by management.

         

PHYSICAL REQUIREMENTS:  

  

  • While performing the duties of this job, the employee is regularly required to use his fingers.
  • The employee frequently is required to talk and/or hear.
  • The employee is continuously required to sit.
  • The employee is occasionally required to stand and walk.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

  

         

SAFETY REQUIREMENTS:  

  

  • Report safety hazards.
  • Immediately report incidents involving injury, illness, or property damage.
  • Wear protective PPE (Personal Protective Equipment) as instructed or necessary.
  • Comply with all company safety policies, procedures, and rules.
  • Refuse any unsafe task or operation.
  • Participate in safety meetings and training.
  • Be constantly aware of their personal safety and that of their coworkers.

  

         

SUPERVISION RECEIVED AND EXERCISED:  

Receives direct supervision from the Director of Int’l Logistics. Exercise supervision over employees in the Sales  Department and indirect supervision from the Senior Vice President.         

         

CONDITIONS:   

  

  • Indoor office environment (60%).
  • Outdoors environment driving to visit and meet with customers (40%).
  • Exposed to non-controlled temperature and office environment-controlled temperature intermittently during the day.

  

         

DISCLAIMER:   

  • We are an Equal Opportunity Employer committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
  • If an applicant with a disability is unable or limited in their ability to use or access our online application center as a result of their disability, they can request reasonable accommodations by sending an email to [email protected]
  • The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position.
  • The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.