ServiceNow Sales Executive
Description
Company
SDI Presence LLC is an IT consultancy and managed services provider (MSP) that leverages its strong team presence to advance our clients to a secure digital enterprise. With a 25-year corporate resume, SDI delivers strategic managed services, IT consulting, and hybrid multicloud infrastructure solutions to optimize our clients’ technology environments. SDI is NMSDC-certified, with a portfolio of clients that includes some of the nation’s largest airports, utilities, commercial real estate portfolios, and government agencies. SDI is backed by Abry Partners, a Boston-based sector-focused private equity firm with $5B under management and more than 30 years of experience in the technology market. Visit us at SDIPRESENCE.COM and connect with us on TWITTER and LINKEDIN.
Although we list out what we generally look for in this job description, we are very likely missing other attributes and skills that you have that could make you a great fit but are not currently listed. The point we’re getting at is it doesn’t hurt to take a chance and apply!
- Attain revenue and gross profit growth targets within the domestic United States.
- Collaborate and coordinate with Sales, Field Solutions Architects, Services Teams and Management to achieve Services goals and attainment of all targets.
- Establish and cultivate a solid working relationship with clients. Lead, collaborate and participate with other Sales verticals on client sales calls, services estimates and client strategies with “C” suite level leadership, as necessary.
- Build and maintain strong relationships with key ServiceNow leadership in each territory to ensure SDI is top of mind.
- Prepare sales forecasts, budgets and other projections as required.
- Own and manage client satisfaction and loyalty within your territories. Proactively resolve issues, as necessary.
- Act as subject matter expert on ServiceNow Solutions offerings and capabilities and educate other sales teams’ members as needed.
- Establish and cultivate solid working relationships with all internal clients – SBU Leads, Solutions Teams, Recruiters, Utilities Leaders, and Senior Leadership Team.
- Manage and monitor General and Administrative expenses.
- Demonstrated success of selling multiple, multi-year ServiceNow or equivalent competitor solutions in the $200,000 to $1MM range for a minimum of 5 years.
- Demonstrated achievement of quarterly and year-over-year quota and/or performance goal attainment.
- Established book of business in ServiceNow and/or other ITSM product implementations, for commercial, government, and education markets. We prefer experienced sellers with an existing network that can be leveraged to gain access to industry contacts, leads, and new opportunities.
- Significant ServiceNow, and/or competitor ITSM solutions including product lines, features and benefits.
- Demonstrable success with using consultative and solutions-based selling skills to clearly understand client business requirements, developing solutions to meet those objectives, and leading pursuit teams to deliver high-quality proposals and customer presentations to win client engagements.
- Expert in driving sales engagements from lead generation through contract signing and service initiation; ability to close opportunities for the company that becomes a platform for sustainable and profitable customer-business relationships
- Accurate and up-to-date tracking throughout sales cycle within HubSpot CRM.
- Results-oriented self-starter approach with the ability to work independently – including building potential customer presentation decks - as well as the ability to work collaboratively with other sales, solutions, and delivery teams.
- 5 years of sales experience with consistent quota attainment
- Strong background in IT Service Management and ServiceNow functionalities
- Knowledge of ITILv3 or 4, minimum Foundation level
- Bachelor’s degree in business management or a related field or equivalent experience
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Equal Opportunity Employer Statement
SDI Presence is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. SDI Presence makes hiring decisions based solely on qualifications, merit, and business needs at the time.
Staffing Firms
SDI Presence does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between SDI Presence and the recruitment agency or party requesting payment of a fee.