Account Manager
Description
The Account Manager will be responsible for managing sales and maintaining existing relationships with SBM customer or group of customers so that they will continue using SBM for business.
Responsibilities
- Operate as the lead point of contact related to all matters specific to the accounts.
- Build and maintain strong, long-lasting relationship between SBM and the client.
- Solve conflicts with clients.
- Oversee customer account management and negotiate contracts to maximize profit.
- Establish budgets with the client.
- Identify new sales opportunities within existing accounts.
- Give sales presentations to high-level executives.
- Forecast and track sales results and annual forecast.
- Communicate the progress of monthly and quarterly initiatives to internal and external team members.
- Meet time deadlines according to customer needs and objectives.
- Interviews, hires, and trains employees.
- Plans, assigns, and directs work to employees.
- Ensures each team members work in conformance with SBM policies and procedures.
- Provides leadership/motivation and conveys the vision and values of SBM to the team members.
- Conduct employee performance evaluation using key metrics.
- Rewards and disciplines employees.
- Addresses complaints and resolving problems among employees.
- Perform other duties, as assigned
Qualifications
- Bachelor’s degree in business administration, sales, or relevant field. 2 years of related experience in Account Manager, Sales Account Manager, Junior Account Manager, or relevant role.
- Experience in MS Office particularly Excel
- Strong verbal and written communication skills.
- Strong listening, negotiation, and presentation abilities.
- Ability to juggle multiple account management projects at a time.
- Strong attention to details.
- Active/Transferable DoD TS Clearance preferred
Compensation: $140,000 - $150,000 per year
Shift: Various shifts as needed to cover business
SBM Management Services, LP and its affiliates are proud to be equal opportunity workplaces. We are committed to equal employment opportunity regardless of race, sex, color, ancestry, religion, national origin, sexual orientation, citizenship, age, marital status, disability, gender identity, Veteran status, or other legally protected status.
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