Job Description Logistics Manager, Central Processing Center (CPC)

Summary:

Accountable for the receiving, shipping, warehousing, garbage control, storage, recycling and distribution processes and teams for a single central processing center (CPC). Manages logistics team members. The Logistics Manager, CPC is guided by the Savers Vision and Core Values. Reports to the General Manager, CPC.

Essential Job Functions:

Logistics Performance & Results

• Monitors the day-to-day activities of warehouse/logistics operations including shipping, receiving, picking and packing, garbage control, recycling, storage, seasonal back stock, loading unprocessed product into the starting conveyor, and inventory control, ensuring all functions flow efficiently. Observes and validates effectiveness of work processes and efficiency of labor. Course corrects as required.

• Oversees facility reroute management, garbage removal and recycling; collaborates with Operations Manager CPC and Area Managers to ensure all cross-functional areas operate smoothly with minimal disruption.

• Ensures the effective flow of all types of inventory, in various forms of production, across the facility.

• Oversees storage areas and requirements including trailer management.

• Works with Regional Supply Chain Manager (RSCM) and non-profit partners to ensure the right supply and stock-on-hand.

• Works, in partnership with store management, to effectively manage the removal of on-site donations (OSDs), reroutes and recycling from the stores to the CPC.

• Ensures the integrity, accuracy, and execution of all administrative activities in support of the CPC’s warehouse/logistics operations, in partnership with the Administration Manager, including non-profit paperwork, bills of lading, backstock and recycling entries.

• Works effectively and collaborates on solutions with trucking/logistics carriers and non-profit partners to ensure the efficient movement of goods to and from the stores, recycled product to Savers’ Distribution Center, and timely garbage pickups. Works with freight forwarders and brokers to ensure the scheduled delivery of domestic and international shipments.

• Ensures the Savers recycling program is fully leveraged to reduce landfill and allow for further reuse of un-saleable items. Partners with Recycling Department to keep up to date on Savers standards for recycling and disposal (including removal of hazardous material). Maintains recycling processing quality control for outgoing recycling items direct shipped and discusses quality of outgoing items to Distribution Center (DC) where applicable.

• Complies with federal, provincial/state warehousing, recycling, material handling and shipping requirements.

Supply & Equipment Maintenance:

• Reviews all maintenance requirements within Logistics including machinery replacement and major repairs. Regularly inspects lift equipment to determine need for repairs/maintenance with a goal of minimizing down-time.

• Manages, in partnership with the Administration Manager, the upkeep of department-specific supplies to ensure minimal down-time and to meet health and safety standards.

Leadership & Development:

• Partners with Administration Manager to proactively plan planning staffing needs, recruiting, selecting, and training all team members within the Logistics function.

• Regularly interacts, trains, coaches, and counsels the team.

• Identifies and develops high potential team members through on-the-job, guided work.

• Role models and maintains a respectful, values-driven workplace that adheres to all Savers’ Policies and Procedures.

Safety & Loss Prevention:

• Maintains a safe work environment through education, consistent follow up, ensuring policies and procedures are in adherence, and supporting the Joint Health and Safety Committee (JHSC).

• Protects company assets and information by ensuring their safe handling, security and integrity.

• Proactively promotes loss prevention awareness by upholding procedures and ensuring policies are in place. • Conducts training for forklift and baler certifications.

Required Knowledge, Skills and Abilities:

• Strong mathematical and analytical skills.

• Ability to communicate well in both verbal and written forms.

• Ability to observe, assess and coach the work of others.

• Ability to apply common sense understanding to carry out instructions furnished in written and/or verbal form.

• Ability to reason, make decisions, and use independent judgment in various situations.

• Ability to work cross-functionally and with external vendors and customers.

• Proficient in all Microsoft Office applications.

• Experience with warehouse management systems (preferred).

Minimum Required Education, Training and Experience:

• High School diploma: Post-Secondary degree/diploma (in Supply Chain, Business, or related field) preferred.

• 5+ years of experience in results-driven warehouse/logistics management (external candidates).

• Working knowledge of recycling financial data, budgets, and variance analysis (internal candidates).

• Sound knowledge of industry-specific equipment.

• Chemical and regulatory experience. Knowledge of recycling industry and standards for textiles, scrap metal, plastics, electronics, and cardboard.

• Must possess/obtain forklift and baler trainer certificates.

Physical Requirements:

• Must be able to frequently lift and carry products weighing less than 5 lbs. Will occasionally need to lift and carry products weighing up to 50 lbs. Occasional pushing and pulling of racks/carts/pallet jacks weighing 50 to 250 pounds using 4 – 10 lbs. of force.

• Frequent reaching out in various levels/directions to inspect/handle merchandise, validate work processes, train/coach/counsel the team.

• Possess dexterity for complex hand-eye tasks, including keyboarding, writing on documents/forms, merchandise & pricing inspection.

• Continuous standing, frequent walking and stair climbing, stooping, bending, and twisting and occasional kneeling needed to handle &/or inspect merchandise, validate work processes, train/coach/counsel the team.

• Frequently required to read written & electronic documents and product labels.

• Continuously needs to hear and verbally communicate to interact with and respond to management and team members. Will need to hear requests in person and via intercom and telephone.

• Frequently exposed to hazardous machinery (compactor, baler, forklift, conveyors, robots), solvents (cleaners, detergents), radiation (Microwave in break room), continuously exposed to dust and frequently exposed to temperature fluctuations.

• Able and willing to safely, cautiously, and efficiently navigate work environment that may include large industrial machinery, heavy equipment, and product, elevated and uneven surfaces, and heights, and moving forklifts.

Key Performance Indicators:

• Stock-on-Hand Management

• Recycling pounds

• Storage & Freight costs

• Seasonal Backstock Management

• Payroll

• Controllable Expenses (e.g. compactor utilization)

• Accuracy of data entries • Team Member Engagement

• Team Member Turnover

FLSA: Exempt

Tools and Equipment Used:

• Laptop/desk computer, tablet, printer, fax, copier

• Mobile phone

• Walkie-talkies/headset

• Conveyors

• Robots

• Forklifts

• Pallet Jacks

• Rolling merchandise carts, crates, or containers and gaylords

• Steel-toed boots • PPE • Compactor & Baler

• Software (MS Office, Dart-S, BI, Intranet, Internet, etc.)

• Physical Security Equipment including CCTV

• Company Credit Card

Location - 600 Barlow Square SE #140, Calgary, AB T2C 5T7