Job Title: GreenDrop Bookstore Ambassador

Pay Rate:   $15.45 to $19.31

Savers Benefits

Geographic & job eligibility rules may apply

Healthcare Plans 

Comprehensive coverage (medical/dental/vision) at a reasonable cost 

Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain) 

Paid Time Off 

Sick Pay 

Vacation Pay - Approximately 1-2 weeks  

 6 paid holidays plus 1 to 2 additional floating holidays 

Team member discounts 

Up to 50% off store merchandise 

Flexible spending accounts 

Use pre-tax dollars for eligible health and day care expenses 

Employee Assistance Program (EAP) 

A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance 

Retirement Plan 

A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.  

Life insurance 

Company provided peace of mind and the option to purchase a supplemental plan 

Additional Benefits 

Performance Merit Increases

Who we are:  

GreenDrop® is rapidly expanding to make donating lightly used clothing and household items easy, convenient, and eco-friendly. 

By partnering with nonprofit organizations, we redirect millions of pounds of quality, pre-owned items away from landfills and back into closets and homes for reuse.  

GreenDrop® accepts donations on behalf of our nonprofit partners and pays them for those items, providing critical funding for their missions. Community donated goods are then given a second chance to be loved again in local thrift stores. Learn more about GreenDrop® at gogreendrop.com. 

[Footnote disclosure: GreenDrop® is a for-profit company and registered professional fundraiser where required.] 

What you can expect: 

• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive expansion plans, we recognize the importance of the continued growth and development of our team members.
• We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.

 What you get: 

Comprehensive onboarding and training from day one. 

In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings. 

Benefits offerings including: 

• Bundled health plans such as medical, Rx, dental and vision.
• Company-paid life insurance for extra protection and peace of mind.
• Programs to stop smoking, diabetes management coaching, and on demand care options.
• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.
• Paid time off from work for leisure or other hobbies.
• A range of mental health services to assist you in managing daily life.

What you’ll be working on: 

• The GreenDrop Bookstore Ambassador role is critical to our success and helps to ensure that we reach our goal of providing exceptional service to both our donors and our customers every day.
• As donors arrive, this position will create a welcoming experience by greeting each donor, unloading the donations from their vehicles, ensuring customer donations are properly recorded, providing an overall welcoming, friendly, helpful, and efficient customer service experience while also performing general recovery duties.

Essential Job Functions: 

Independently and collaboratively interact with donors while using a positive, optimistic, and intelligent technique.

This includes but is not limited to the following: 

• Promptly open the location each assigned day and prepare the site for business
• Independently interact with donors and customers with a positive attitude providing them with friendly, helpful and efficient customer service in every interaction
  • Friendly: Smile, make eye contact, greet, compliment the donor donation or customer purchase and thank them
  • Helpful: Respond quickly as donors or customer approach, help them unload or answer any questions they may have, and tell them about our nonprofit partner
  • Efficient: Keep interactions moving. Be alert to customers or donors waiting, and work efficiently
  • Self-Checkout Register: Smiles and greets each customer. Monitors customer activity and quickly responds to customers who need assistance. Proactively encourages customers to use self-checkout and educates customers on how to use self-checkout.
• Assist donors with their donations and help to unload their vehicles
• Record donation details, and organize the collection area to achieve maximum efficiency
• Assist driver during donation pick-ups
• Maintain overall cleanliness and safety standards outside the store and in the collection area.
• Stock the book department with new products daily and remove old product. Help maintain organization and shopability of the book department and eliminate deadstock. Continuously shift groups of merchandise within the categories to merchandise new items. Pick up items off the floor and return them to their proper area. Dust, clean and organize shelves
• Perform all opening and closing procedures
• Other duties assigned by the manager

What you have: 

• Ability to read and write
• Service-oriented with an outstanding ability to interact with people
• Excellent verbal communication skills
• Honesty and integrity
• Ability to lift 50lbs continuously throughout the day
• Reliable transportation and commitment to attendance and punctuality
• Ability to stand for extended periods throughout the day
• Ability to work outside in varying weather conditions
• Willingness and ability to work weekend days as a regular part of the position schedule
• Ability to work independently without continuous supervision
• Ability to perform basic math calculations and computer technology at the level normally required in high school
• Lifting and carrying 50lbs continuously throughout the day
• Reaching overhead 30% of the time
• Pushing or pulling 50% of the time
• Standing 100% of the time
• Bending and crouching 50% of the time
• Repetitive use of hands 50% of the time
• Grasping items with hands 80% of the time
• Able and willing to safety, cautiously, and efficiently navigate work environment that may include all forms of vehicles, large heavy equipment and product, elevated and uneven surfaces, and heights, and product using various conveyances
• The ability to communicate and understand the spoken word

Minimum Age Requirements:  

• Must be at least 18 years of age.

FLSA: Hourly 

Travel: No travel required.  

Work Type/Location: 21120 S. La Grange Road, Frankfort, IL  60423

Savers/GreenDrop is an E-Verify employer