Job Title: Associate Director, Program Management
(Hybrid in Bellevue office 1x/week)
 

Pay Range: $160,414 - $240,621

Savers Benefits

Geographic & job eligibility rules may apply 

Healthcare Plans  

• Comprehensive coverage (medical/dental/vision) at a reasonable cost 
• Specialized health programs – Improve wellness (quit smoking, counseling, diabetes management, chronic joint pain)  

Paid Time Off

• Sick Pay

• Vacation Pay - Approximately 2 weeks

• 6 paid holidays plus 1 to 2 additional floating holidays

 Team member discounts 

• Up to 50% off store merchandise  

Flexible spending accounts  

• Use pre-tax dollars for eligible health and day care expenses  

Employee Assistance Program (EAP)  

• A whole suite of free tools and resources to manage life’s challenges and maintain a healthy work-life balance 

Retirement Plan

• A 401k plan with generous company matching contributions to assist you in saving for a secure financial future.

Life insurance

• Company provided peace of mind and the option to purchase a supplemental plan 

 Additional Benefits 

• Annual Bonus
• Performance Merit Increases  
• Disability Insurance  
• Parental Leave    

Who we are:

As one of the largest for-profit thrift operators in the United States, Canada and Australia for value priced pre-owned clothing, accessories and household goods, our mission is to champion reuse and inspire a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations. We purchase these items directly from our nonprofit partners, redirecting billions of pounds of used items away from landfills and on to our store racks and shelves for reuse, and providing our partners with valuable funding for their community-based programs and services. You’ll often hear us say that we are “Thrift Proud.” It’s the millions of loyal customers who visit our 300+ stores and our more than 22,000 team members that make it possible. Learn more about the Savers® family of thrift stores, our impact, and the #ThriftProud movement at savers.com.

Our brands are Savers (in the U.S.), 2nd Ave (in the U.S.), Value Village (in the U.S. and Canada), Unique (in the U.S.), Village des Valeurs (in Quebec) and Savers Australia.

What you can expect:

• The opportunity to celebrate uniqueness. We are made up of people from many different backgrounds, experiences, and perspectives, all with something special to contribute.
• To work in a purpose-driven company, with a business model that people love for our impact on both the planet and local communities.
• An investment in the career path interests of our people. With our aggressive store expansion plans, we recognize the importance of the continued growth and development of our team members.

What you get:
Comprehensive onboarding and training from day one. In-house expertise! Our training department / Savers University develops and delivers robust training to every team member across our organization — from new hires to senior executives. We develop around 90% of our training internally, and partner with a variety of renowned providers to supplement our offerings.

What you’ll be working on:

Reporting to the CIO, the Associate Director of Program Management leads a team of IT project and program managers and oversees the Savers Enterprise Project Management Office (EPMO). This role ensures delivery of solutions that support the organization across all enterprise business functions. Key accountabilities include managing the enterprise project portfolio and team members, establishing project management standards, policies and governance, ensuring project resource management, and leading a Field Deployment Services (FDS) team.

Essential Job Functions:

• Lead the Project Management Office, including EPMO managers, program and project managers, and business systems analysts.
• Lead the IT Field Deployment Services (FDS) team to support store grand openings, ensuring customer service, process optimization, and successful project delivery for every store opening.
• Oversee the EPMO processes and standards throughout the full project lifecycle (initiation, planning, execution, monitoring, closure). This includes intake, prioritization, project resourcing, monitoring, reporting and steering committee review.
• Ensure project teams translate incoming project demand into clearly defined scope, resulting in actionable deliverables, successful execution, and effective closure.
• Maintain accountability for overall project portfolio health (schedule, scope, resource, budget) and serve as an escalation point for issues.
• Champion and implement Continual Service Improvements (CSI) for the EPMO, including improved prioritization methods and enhanced project closure processes.
• Drive innovation in EPMO practices by leveraging industry best practices, emerging technologies, frameworks, tools and methodologies.
• Provide strategic project guidance and leadership to business stakeholders, ensuring alignment with organizational strategy and objectives.
• Deliver EPMO portfolio reporting to executive leadership and management. Enhance reporting and analytics capabilities using data-driven insights to support strategic decisions, proactively manage risks, optimize resource allocation, and drive business outcomes.
• Lead cross-functional collaboration, fostering a culture of cooperation, innovation, and shared accountability for achieving organizational objectives.
• Ensure EPMO Steering Committee sessions are informative, actionable, and support critical decision-making. Present new project proposals and communicate project updates.
• Manage and comply with SOX and ITGC requirements related to project delivery.

What you have:

Required Knowledge, Skills, and Abilities

• Demonstrated ability to oversee multiple, diverse engagements simultaneously.
• Excellent people management, mentorship, and team building skills.
• Proven ability to work and communicate effectively with C-Level Executives.
• Strong partnership skills and align with enterprise functions.
• Ability to build business cases for project initiatives.
• Confidence in managing challenging stakeholder demands, escalations and high-impact decisions.
• Strong sense of accountability and ownership with a focus on adding organizational value.
• Proven ability to navigate complex, ambiguous, multifaceted environments.
• Extensive experience as both a second-level manager and hands-on project management contributor.
• Commitment to understanding Savers core business and adapting quickly to evolving needs.
• Knowledge of project management, enterprise systems, agile and scrum methodologies, leadership, and technical knowledge.

Minimum Required Education, Training and Experience

• Bachelor’s degree in business administration, Computer Science, or equivalent experience
• 10+ years’ experience in Project Management
• 5+ years team leadership experience required
• Prior PMO leadership experience required
• PMP Certification preferred

FLSA: Exempt

Travel: 5% or less

Work Type/Location: 11400 SE 6th St, Unit 125 Bellevue, WA 98004 - Hybrid (1 day in office per week)

Savers is an E-Verify employer