HR Business Partner (SO2)

Finance And Back Office Taguig City, National Capital Region



Satellite Office is extremely client focused and committed to successful outcomes for everything we do.  To achieve this we need the very best staff, people who love what they do and want the opportunity to excel.

We are committed to building a strong culture and focus on hiring candidates that have a strong work ethic, are personable and have strong communication skills.

The primary focus of the Human Resources Business Partner is to


  1. Employee Relations
  • Represents company on Labor related cases
  • Serves termination notices
  • Facilitate exit procedure for resigned and terminated employee
    • Processes employee separation documentation
    • Processes and routes clearance
    • Prepares last pay request
    • Conducts exit interview and submits summary of exit interview
  • Releases exit documentation
    • Last pay
    • Prepares Release Waiver & Quit Claim
    • Prepares Certificate of Employment
    • Coordinates with HR-Timekeeping & Payroll for Certificate of Contribution (SSS, Pag-ibig & PhilHealth)
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  • Counseling, grievance and discipline for all staff
    • Conducts investigation on complaints and grievances
    • Facilitates the resolution of any employee relations problems
    • Counsels employee regarding work, family or personal problems
    • Handles grievances of the employees, in a sensible manner
    • Prepares and issues disciplinary action memorandum
  1. Account Management
  • Conducts regular site visits for off-site accounts
    • Brings payslips, documents, etc to offsite accounts
    • Meets with Team Leads and discusses concerns or updates
    • Takes note on offsite concerns and discusses concerns to HR Head for immediate action
    • Conducts Focus Group Discussions, as needed
  • Participates in meetings that involve a range of issues as needed and/or assigned (e.g. personnel actions, regulatory requirements, actions involving outside agencies, inter-department needs, collective bargaining, etc.)
  1. Performance Management
  • Ensure timely communication / execution / completion of the Performance Management Process
    • Distribution of performance evaluation forms
    • Records performance evaluation results
    • Computes performance ratings
  • Maintains performance evaluation tracking system
    • Tracks and monitors performance evaluation
  • Prepares employment documentation
    • Regularization
    • Personnel Action Memo (PAM)
  1. Compensation and Benefits Administration
  • Administers both government mandated and company initiated benefits which includes government and company loans
  • Ensures that all benefits administered are consistent to the employees’ corresponding status and level
  • Maintains a record of all employee movement such as promotion, regularization, and merit increase / salary adjustments
  • Handles HR Information System and 201 files
  1. Employee Engagement
  • Works with rest of HR team on company events
  • Conducts new hire orientation
  1. Records and Reports Management
  • Prepares monthly and yearend reports on terminations, transfers, promotions, disciplinary action and other information required
  • Prepare reports on complaints, counseling, grievances, surveys and other adhoc tasks
  1. Others
  • Performs miscellaneous clerical functions and special projects as assigned
  • Performs general office support functions and assists personnel as necessary
  • In the absence of HR Head, handles issues and inquiries and supply authorized information to employees related to Employee relations
  • Other duties as assigned


  • Flawless integrity, with orientation towards compliance and people management
  • Excellent English communication skills, both written and verbal
  • Strong business acumen, with an entrepreneurial mindset
  • Excellent time management skills with a strong sense of urgency
  • High energy, team orientated
  • Excellent management / organisational skills
  • Precise, accurate, attention to detail a must
  • High learning aptitude with the ability to work unsupervised
  • Confident to practice responsible transparency at all times
  • Must demonstrate initiative and a ‘can do’ attitude – solutions-oriented and results focused


  • Minimum of 8 years’ experience in Human Resources operations
  • Extensive experience in
  • Exposure to and understanding of
  • Must have an entrepreneurial mindset – accountable for recommendations and decisions, and a good understanding of commercial approaches
  • Strong preference towards documentation and experience in document management is required
  • Experience in the outsourcing / offshore staff solutions indistries is required
  • Degree qualified, preferably Psychology or Behavioral Sciences related, from a reputable College or University