Contracts and Billing Officer

Finance And Back Office National Capital Region

Key Responsibilities

Create, set up and maintain billing schedules, contracts and customer profiles in Nexon billing platforms
Ensure billing accuracy and compliance with contractual terms and conditions
Perform monthly billing reconciliations and adjustments
Assist General Managers, Sellers, Service Delivery Managers and Operational Support teams with billing detail required for inquiries and disputes
Generate and analyse billing reports and the associated data
Proactively identify and contribute to continuous process improvement initiatives and best practice activities for Business Operations
Create and/or maintain process documentation and work instructions for Business Operations routine activities
Prepare and review invoices and credit notes for customers and document any adjustments or omissions to provide traceability

Key Skills and Qualifications

Minimum 3 years of experience in billing, accounting or finance role
Skills in or willingness to learn Microsoft Dynamics 365 - Business Central, Binary Stream, Inomial, Emersion, Selcom and ServiceNow software platforms
Knowledge of billing principles, practices and standards
Proficient with medium to advanced skills across the Microsoft Office Suite of applications
Ability to interpret and apply contractual terms and conditions
High level of accuracy, attention to detail and quality
Strong numerical and analytical skills
Excellent communication and interpersonal skills
Customer service oriented and problem solving skills
Ability to work independently and as part of a team
Ability to prioritize and meet deadlines