Customer Service Representative
Description
Experience Requirements
- Experience in both sales and service-oriented fields preferred
- Experience in a customer service environment required
- Professional written and verbal communication
- Experience with Click to Chat.
Job Skills & Traits
- Accurate and quick keyboarding skills
- Comfortable multitasking with phone, click to chat and use of multiple computer programs
- Excellent telephone customer service skills
- Ability to sell over the phone
- Excellent written, email and verbal communication skills
- Excellent organizational and time management skills
- Proficient in Outlook and Microsoft Word
- Working knowledge of Excel
Required Skills and Competencies
- 3+ years on the job experience
- Retail is a plus
- Chat, email and phone call experience (prefer 3/3 but 2/3 will work)
- Longevity in jobs, not a lot of gaps on resume
- Outlook and Excel knowledge
- Ability to work a full night shift