Operations Coordinator

Finance And Back Office National Capital Region


Description

Your key responsibilities will include:
  • Assisting the team to manage our portfolio of 50+ partners (land partners, cleaning / maintenance partners etc) and properties, all in rurual area’s.
  • Liaising with land partners, housekeepers and tradespeople to manage cleaning, inventory, maintenance, upgrades/refurbishments and deployment of tiny houses to new locations.
  • Recruit local housekeepers, review and troubleshoot services and maintenance essential to the seamless running of the houses, all in rural locations.
  • Work alongside the Customer Support Team to provide information and assistance to guests on location.
About you
Our culture is positive, nurturing and we pride ourselves on exceptionally high standards of performance.
The ideal candidate will:
  • Have strong relationship management skills with the ability to connect with partners from all walks of life
  • Superior prioritisation skills to effectively manage a varied, fast-paced and demanding workload
  • The ability to coordinate and prioritise competing projects/tasks; anticipate challenges and proactively offer solutions as they arise
  • Open to learning about the key equipment and technology required to operate off-grid accommodation
  • Have project management and / or operational experience in events, hospitality, travel, or similar industries
  • Enjoy problem solving and working at pace
  • Be a quick learner, agile-minded and have an enthusiastic can-do mindset
  • Genuinely enjoy working in a collaborative team environment
To be considered for this role, you must possess:
  • Relevant operations and relationship management experience in events, travel, hospitality or similarly fast-paced industries
  • Available to work evenings, weekends and holiday periods when required
  • Project management experience highly regarded
  • Experience managing properties preferred but not essential
What’s in it for you?
  • Gain experience with an Australian-owned travel / tourism start up that is on an exciting growth journey
  • Work with an established team, based in Sydney and through Satellite Office
  • An award-winning company culture
  • Joining an incredibly dynamic & passionate team who are invested in your growth & development.
  • Work proudly with the world and not against it by introducing our eco-friendly accommodations