Customer Service And Sales
Taguig City,
National Capital Region
Description
- Conduct KYC procedures and ongoing due diligence under multiple regulatory frameworks for prospective and existing client accounts (account onboarding)
- Promote a high degree of global onboarding knowledge and compliance standards amongst client facing teams
- Safeguard client privacy and ensure all SOPs are compliant to relevant laws and regulations
- Identify, record and resolve/escalate suspicious findings following well-established escalation and reporting obligations
- Adhere to established policies, guidelines, procedures and proactively participate in ongoing training plans to meet the changing competitive and regulatory landscape
- Exceptional communication & collaboration with key stakeholders to identify, action and develop due diligence processes that contribute to operational efficiency
- Conduct KYC procedures and ongoing due diligence under multiple licenses for prospective and existing clients
- Proactively participate in assigned projects that promote client value, operational efficiency and innovation
- Meet and exceed KPIs set on a daily, weekly and monthly basis