HR Coordinator

Finance And Back Office Pasig City, National Capital Region


Description

Responsibilities:  
  • Process employee contracts, letters, internal transfer requests & employment checks   
  • Effect changes to organisational structure.  
  • Assist with employee management including performance and remuneration review support, employee discounts, service recognition, online learning and termination.  
  • Password resets for various systems, and support through resolving access and integration issues  
  • Administrative support to HRBPs 
  • On- and off-boarding of brand partners 
  • First level interpretation of People policies and advice where relevant  
  • Escalates employee queries, concerns and grievances expediently and with high accuracy.  
  • Supports annual delivery of HR processes and procedures through client groups, i.e. Seasonal Retention and Casual clean up.  
  • Effectively delivers on key cyclical HR activities in the annual HR calendar (rem review letters, achievement & growth system queries).  
  • Develops and maintains relationships with key stakeholders to deliver key people projects.  
  • Supports the development of a high performance and values-driven culture by providing guidance on appropriate conduct and behaviours by providing limited interpretation of People policies, procedures and practices.  
  • Build effective relationships with key internal and external stakeholders 
Qualifications:  
  • Tertiary qualification in Human Relations or Business (preferable) 
  • An understanding of People processes that create and drive desired culture 
  • Ability to cope with diverse and multiple stakeholders 
  • Can confidently explain fundamental concepts of policies, procedures and process to stakeholders. 
  • Experience in supporting project and work-programs aligned with business objectives. 
  • Ability to work autonomously  
  • Professional, motivated, competent and trustworthy 
  • Attention to detail and organisational skills 
  • Ability to reflect upon experience and openness to new ideas and ways of working. 
  • Cooperates and works well with others in pursuit of team goals 
  • Collaborative and considerate, showing concern and respect for others feelings and ideas 
  
Success Indicators:  
  • Team scorecard and KPIs 
  • Customer satisfaction – Stakeholder feedback 
  • Employee Engagement  
  • Achievement of metric related to change projects and business objectives