Administration/ Payroll Officer (SO2)
Description
Primary Job Purpose:
- The Administration/Payroll Assistant is responsible for all Payroll support including new staff being entered into the system in a timely manner, updating superannuation details and accuracy on payroll transactions each fortnight for approximately 280 staff.
Duties:
Administration and Payroll- Experience in Keypay and/or Employment Hero is essential.
- Payroll maintenance in system
- Support Managers with Pay run
- Superannuation maintenance
- Ensuring all payroll transactions are processed efficiently
- Collecting, calculating, and entering data in order to maintain and update payroll information
- Compiling summaries of earnings, taxes, deductions, leave, disability, and non-taxable wages and reporting on this
- Determining payroll liabilities by calculating employee federal and state income, social security and taxes
- Resolving payroll discrepancies
General
- Assisting the Teams with administration and payroll issues including but not limited to:
- Answering and directing phone calls the relevant person/department
- Monitor relevant emails, process, reply and action
Essential Knowledge and Skills
- Demonstrate ability to maintain high levels of confidentiality at all times
- Demonstrate capacity to build positive working relationships and communicate at all levels across a diverse demographic of internal and external stakeholders that ensures appropriate customer service outcomes
- Demonstrated ability to adapt to and utilise various computer applications including corporate information systems and MS Office applications to an intermediate or advance level.
- Demonstrate ability to organise and prioritise workload to ensure service and outcomes, administrative standards and expectations are achieved.
- Demonstrate ability to address issues and problem solve efficiently
- Previous experience in administration
Personal Qualities
- Friendly personable telephone manner
- Takes pride in personal presentation
- Confidentiality
- Provide attention to detail
- Advanced in Microsoft programs
- Handles tasks carefully and correctly - is thorough and exact in details
- Remains calm and effective in high volume work situations
- Demonstrates versatility in responding to guest requests and situations
- Good team player; contributes to and assists peers without being asked
- Has the aptitude and willingness for continual personal & professional development
- High levels of organisational skills
- Be pro-active and display initiative
- Professional
Core Capabilities
- 3-5 years of Keypay or similar experience
- 3-5 years’ experience in administration
- Knowledge of Australian payroll systems and how awards work
- Competent in Microsoft Office, Excel and Word in particular
- Analyzing Information
- Data Entry Skills,
- Attention to Detail,
- Confidentiality,
- General Math Skills and Financial Software experience of at least 1 year.