Client Payments and Reconciliation Coordinator (SO2)

Finance And Back Office Pasig City, National Capital Region


My role of Client Payments and Reconciliation Coordinator is accountable for executing client reconciliation & payment functions across the business and ensuring a compliant, accurate and continually improved service delivery with best practice and Smartgroup values at its core.


  • Reconciling allocated bank accounts within the required frequency (daily, weekly, monthly).
  • Fully investigating, escalating and resolving any reconciling items to eliminate variations between systems and bank.
  • Generating and distributing client and vendor reports as required.
  • Maintaining a high level of accuracy, compliance & client focus in all internal and external interactions, providing end to end solutions and pursuing first contact resolution in all functions.
  • Maintaining in-depth knowledge of all Smartgroup client reconciliation & financial operations processes
  • Strong verbal and written communication skills.
  • Strong time management and organisational skills
  • Strong attention to detail
  • Proven ability to work under pressure and manage a number of tasks simultaneously
  • Good prioritisation skills
  • Proven ability to develop and maintain cross functional relationship
  • Completing finance and account reconciliations
  • Working with large datasets
  • Working in a fast-paced environment with critical deadlines
  • Year 12 HSC or equivalent