Production Support Associate
Description
Experience Requirements
- 3+ years in sales or supporting salespeople
- 3+ years customer service management
- 1+ years in merchandise industry
- 4 year college degree preferred but not required
- Experience with Oracle E-Business Suite preferred, but not required
Job Skills & Traits
- Possess outstanding customer service skills to work with both internal and external clients
- Must be a highly productive, self-starter with strong negotiation and problem solving skills
- Ability to multi-task and prioritize effectively while possessing excellent time management and organizational skills
- Ability to partner with account management team member to support achievement of account objectives
- Positive, teamwork and collaboration skills with a proven ability to build strong relationships with customers
- Ability to make sound decisions in the face of change or in situations of ambiguity
- Excellent written, verbal and interpersonal skills
- Ability to understand documented processes and procedures and make decisions accordingly
- Excellent problem solving and project management skills
- Strong computer skills with proficiency in MS Word, Excel and Outlook
Others
- Must be amenable to work at nighttime
- Must be amenable to work in Pasig City