Supply Support Contractor (SO2)
Description
Core Responsibilities
- Contacting participants from within our marketplace to help match qualified participants to relevant research projects. We have a process for this already and call it project “Boosting”
- Candidate recruitment - Recruiting new participants to join Respondent so they can complete relevant live projects and start earning money on the platform for taking surveys
Extra Curricular
- Project quality and review
- Low-tier support tickets for participants
Skills required
- Marketing Campaigns - experience with relevant tools (Hubspot, Mailchimp, Mailgun)
- Outbound sales - Lead generation, Business development, pipeline management
- Email and chat support - Use of email tools such as Zendesk, Intercom, Whatsapp for Business is ideal
- Analytics - Data management, list preparation and basic excel use
- English proficiency (ideally have experience in an English speaking call centre before)