Front Office Customer Service Consultant (SO1)

Customer Service And Sales Taguig City, National Capital Region


Description

  • Excellent English communication skills (both written and verbal).
  • Exceptional customer service focus and can-do attitude
  • Passionate about exceeding personal and team business targets
  • Ability to work well under pressure and communicate effectively with other Staff and customers.
  • Contribute to a vibrant environment by being energetic, enthusiastic and engaged in everything you do.
  • Be able to work autonomously and work collaboratively as part of a team to meet individual and team goals
  • A positive mindset especially when it comes to the importance of being at work on a regular basis (and being here on time).
  •  Previous experience in a frontline or call centre environment for offshore companies
  • A minimum of 2 years’ experience working in a Customer Service role
  • Previous experience working with small business customers preferably with Australian customers in utilities (energy, gas preferred) or telecommunications
  • Bachelor’s Degree and/or completed at least 2 years in college