CS Sales Admin (SO1)
Experience in customer service and customer experience management Excellent Computer literacy – experienced in both Microsoft Office and CRM systems and portals.
Excellent time management skills and ability to self-manage and prioritise tasks
Must be detail oriented with the ability to multi-task
Superior communication skills (verbal and written, both internal and external to the organization) with the ability to actively listen to management, subordinates, peers, and clients to understand the points being made and ask questions as appropriate
Ability to problem solve and think outside of the box to meet company expectations
Experience cultivating and developing relationships with clients through non scripted conversation
Ability to work well individually, as well as part of a team
Ability to complete, accurate and timely submissions of all required paperwork and system documentation associated with client activity
Organizational skills to facilitate timely and thorough follow up on all client issues to completion.