CS Sales Admin (SO1)

Customer Service And Sales Taguig City, National Capital Region


 Experience in customer service and customer experience management  Excellent Computer literacy – experienced in both Microsoft Office and CRM systems and portals.
 Excellent time management skills and ability to self-manage and prioritise tasks
 Must be detail oriented with the ability to multi-task
 Superior communication skills (verbal and written, both internal and external to the organization) with the ability to actively listen to management, subordinates, peers, and clients to understand the points being made and ask questions as appropriate
 Ability to problem solve and think outside of the box to meet company expectations
 Experience cultivating and developing relationships with clients through non scripted conversation
 Ability to work well individually, as well as part of a team
 Ability to complete, accurate and timely submissions of all required paperwork and system documentation associated with client activity
 Organizational skills to facilitate timely and thorough follow up on all client issues to completion.