IT Support (SO2)

IT And Software Development National Capital Region


Core Technical Competencies:

· Working knowledge of Microsoft 365 Applications

· Knowledge of Helpdesk ticketing systems

· Working knowledge of Windows Operating Systems (Win 10)

· PC Hardware maintenance experience (diagnosing faults, updates, and installations)

Additional Skills / Attributes:

· Office/time management, organisational skills, problem escalation

· Vendor management

· Strong professional, ethical, and interpersonal skills

· Keen attention to detail

· Demonstrate a capacity and willingness to work proactively

· Highly motivated, team player

· Experience with Connectwise Ticketing system