Credit Control Administrator (SO2)

Finance And Back Office Taguig City, National Capital Region


Description

We are an Australian based company who specialise in wholesale medical goods. This role is a hybrid role whereby flexibility shines through as you will be required 1 day in the office and the other 4 days at home. We are looking for someone who thrives in a team environment & has a broad range of Credit/Customer Service skills. We are a team that knows when to put our heads down & work hard, whilst at the same time have a bit of fun. The role requires a mix of Customer Service & Credit skills as you will be required to have direct contact with customers both on the phone & on email. A motivated person with a strong sense of ‘team’ is a must & you will be supported & encouraged by a team that look after each other.

The principle responsibility will be to receipt customer payments into our ERP system but there will also be ample opportunity for cross-training across other areas of the Credit department.

RESPONSIBILITIES

  • Receipt customer payments into our ERP system (JD Edwards)
  • Taking customer phone calls
  • Taking credit card payments over the phone
  • Account reconciliations
  • Investigate & resolve customer queries
  • Maintenance of customer accounts
  • Liaising with the Credit Controllers
  • Assist in other Admin areas as required

REQUIRED SKILLS AND QUALIFICATIONS:

  • Excellent communication skills, both verbal & written
  • Intermediate excel
  • Attention to detail
  • Prior experience in a Credit or Customer Service role
  • Accuracy
  • Team player
  • Must be willing to work Australian hours
  • Must be willing to work at Bonifacio Global City