POS/Menus Specialist (SO1)

Customer Service And Sales Taguig City, National Capital Region


Description

What we’re looking for:

  • Bachelor's degree from a university preferred

  • Availability to work on weekends required

  • Excellent English language proficiency/ fluency

  • 1-3 years of professional experience in a similar, customer-facing role

  • Experience working with support tools such as Sheets 

  • Track record of providing support for complex issues, products, and processes

  • Ability to thrive in chaos: handle high-pressure situations, taking responsibility for actions, responds  well to constructive feedback, ability to focus on task at hand

  • Communication: emotionally intelligent, strives to always be helpful, empathetic with customer service  ethic

  • Ownership: passionate about the customer, advanced problem solving, pursues answers  independently

  • Self-Starter and Self-Solver: possesses flexibility to work in a fast-changing environment with flexible  shifts and ambiguous situations

  • Experience or understanding of how to work and collaborate with a remote, distributed team