Production Support Associate (SO1)

Customer Service And Sales Pasig City, National Capital Region


Description

Experience Requirements

  • 3+ years in sales or supporting salespeople
  • 3+ years customer service management
  • 1+ years in merchandise industry
  • 4 year college degree preferred but not required
  • Experience with Oracle E-Business Suite preferred, but not required

 

Job Skills & Traits

 

  • Possess outstanding customer service skills to work with both internal and external clients
  • Must be a highly productive, self-starter with strong negotiation and problem solving skills
  • Ability to multi-task and prioritize effectively while possessing excellent time management and organizational skills
  • Ability to partner with account management team member to support achievement of account objectives
  • Positive, teamwork and collaboration skills with a proven ability to build strong relationships with customers
  • Ability to make sound decisions in the face of change or in situations of ambiguity
  • Excellent written, verbal and interpersonal skills
  • Ability to understand documented processes and procedures and make decisions accordingly

 

  • Excellent problem solving and project management skills
  • Strong computer skills with proficiency in MS Word, Excel and Outlook

 

Others

  • Must be amenable to work at nighttime
  • Must be amenable to work in Pasig City