Associate, Risk Oversight Program Management

Risk Dallas, Texas


Job Family: Risk

Monitors activities to minimize the company's exposure to risk.  Activities may include quantitative analysis, risk identification and remediation.  Represents or supports the reputation of the company to minimize compliance and regulatory risk by resolving issues and ensuring adherence to company and legal standards.  Responsible for ensuring that all of the company's activities adhere to the necessary rules and regulations, and that the company complies with legal/regulatory statutes and jurisdictions.

Job Function: Risk Management

Ensures adherence to the policies and procedures established by the company.  Manages policy, standard definition and monitoring of policy, standard implementation, ensuring harmonization and consistency of risk policies.  Monitors and manages risk/exposure and compliance with the company's policies.  Identifies, manages, and reports on the company's risk areas.  Evaluates the adequacy and effectiveness of data, document retention, and monitors systems.

Summary of Responsibilities:

Specific to Risk Oversight Program Management, the Associate, Risk Management will be responsible for program oversight, management, tracking, monitoring, reporting, exam readiness within the Risk Oversight organization and partner liaison.

Essential Functions:

  • Applies innovative quantitative and qualitative analytical techniques to detect problems and improve reporting capabilities.

  • Delivers industry best practices, tools, guidance, and training to increase analytical capabilities and throughput.

  • Partners with business lines to recommend and vet new initiatives, strategies, and process optimization.

  • Implements and validates various risk segmentation strategies using complex data.

  • Provides direct support, participation, and oversight for developing, managing, and executing the credit risk strategy, which specifically includes functions such as understanding and leveraging credit-risk analytics to improve portfolio performance.

  • Selects and optimizes risk management processes and strategies for various business initiatives, capturing and implementing recommendations from audits and other internal/compliance and external/regulatory assessment projects, and employing risk management.

Other Functions:

  • Other duties as assigned.

At Santander, we value and respect differences in our workforce and strive to increase the diversity of our teams. We encourage everyone to apply.


  • Education:

  • Bachelor's Degree: Business, Accounting, Finance

  • or equivalent field or equivalent work experience.

  • Experience:

  • 5-9 years of Risk Management experience.

  • Skills & Abilities:

  • Advanced understanding of key inherent risk and risk management control practices.

  • Strong risk management principles, methodologies and tools, governance principles and activity preferably in a financial services technology environment.

  • Knowledge of workflow/processes and risks/controls, including: origination, underwriting, servicing, and collections/workout.

  • Ability to operate independently in a complex, matrixed environment.

  • Adept at delivering and maintaining productive working relationships across business, functions, geographies and lines of defense.

  • Ability to handle conflict resolution with other groups to ensure appropriate guidance is followed.

  • Ability to adjust to new developments/changing circumstances.

  • Ability to convey a sense of urgency and drive issues/projects to closure.

  • Ability to interact effectively with the market, executive management and vendors.

  • Ability to adapt and adjust to multiple demands and competing priorities.

  • Excellent written and oral communication skills.

  • Strong analytical, organizational and project management skills.

  • Competencies (Competency Name - Core Competency - Proficiency):

  • Collaboration – Relationship Management – Proficient: Knows who to reach out to inside and outside of one’s team to get work done.  Takes action to enhance working relationships needed to achieve seamless work flow.

  • Collaboration – Teamwork – Proficient: Creates a good working environment in the team; works towards shared goals contributing ideas and accepting change.  Provides assistance and coaches less experienced team members.

  • Execution – Accountability – Proficient: Follows through to meet commitments to others.  Takes responsibility for achieving strong results, despite balancing multiple complex demands.

  • Influence – Information Sharing – Proficient: Uses information and data effectively to support a position and present a rational case.

  • Influence – Two-way communication – Proficient: Communicates in a timely and straightforward manner.  Probes for additional information, clarifies assumptions and confirms agreed-upon actions.  Keeps everyone involved informed about progress and issues.

  • Risk Business Acumen – Industry Acumen – Proficient: Stays current with industry and regulatory trends and emerging risk issues.  Has good understanding of current market and competitive landscape that the organization operates within.

  • Risk Management – Knowledge of Risk Management Policies, Regulations, Processes and Procedures – Proficient: Executes risk management process and procedures without management direction, and demonstrates awareness of expected results.  Knows the relationship and impact of actions and results.  Has an understanding of regulations impacting area supported.

  • Risk Management – Risk and Compliance Adherence – Proficient: Communicates the importance and benefits of risk management to counterparts.  Displays natural skepticism and curiosity to question the status quo and uncover issues.  Adheres to a good root cause analysis process.​

Working Conditions:

  • Frequently: Minimal physical effort such as sitting, standing, and walking.

  • Occasional moving and lifting of equipment and furniture may be required to support onsite and offsite meeting setup and teardown.

  • Physically capable of lifting up to fifty pounds, able to bend, kneel, and climb ladders.

Employer’s Rights:

  • This job description does not list all the duties of the job.  You may be asked by your supervisor(s) or manager(s) to perform other duties.  You will be evaluated in part based upon your performance of the tasks listed in this job description.

  • The employer has the right to revise this job description at any time.  This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reason.

To be considered eligible for internal posting, Santander employees must meet all of the following eligibility requirements:

•             Completion of at least one year of active service in Santander

•             Completion of at least twelve months in current position

•             Be in “Good Standing”  

Please click here to see the full policy -