Quality Improvement Technician (Contract)

Quality Santa Cruz, California


Job Summary

The Quality Improvement Technician prepares documentation related to Quality Control (QC) activities including procedures, work instructions and job aids. This position also performs testing on the production floor as part of team continuous improvement projects. The Quality Improvement Technician collaborates with a team of professionals, production staff and leaders to ensure highest quality levels of all company products.


Duties and Responsibilities

  • Prepare documentation related to QC activities including procedures, work instructions (WIs) and job aids.
  • Gather and understand the details of QC activities through discussions with appropriate personnel and observation.
  • Document detailed instructions to conduct QC activities following an existing document format.
  • Conduct limited testing on the production floor as part of continuous improvement projects.
  • Collect and process samples.
  • Perform tests and measurements as outlined in approved Standard Operating Procedures (SOPs) and WIs.
  • Document and analyze the results of tests under the guidance of management.
  • Ensure and enforce compliance with Good Manufacturing Practices (GMP), company and other regulatory requirements.
  • Document all work in accordance with government regulations and company procedures.


Required Qualifications

  • High School diploma or equivalent.
  • Microsoft Office proficiency including Word, Excel and Outlook.
  • Ability to effectively communicate in English both verbally and in written form.
  • Attention to detail, analytical, organizational and coordination skills.


Preferred Qualifications

  • Degree or professional certification in a relevant field.
  • Manufacturing experience.
  • Knowledge of Good Manufacturing Practices (GMP).
  • Bilingual in English/Spanish.


Physical Requirements

While performing the duties of this job, the employee is regularly required to talk and hear. This position is very active and requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing all day. The employee must frequently lift and/or move up to 25 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.