Field Engineer

Engineering Palo Alto, California


About Sail Internet

Play a key role in building the company that’s disrupting traditional internet service delivery.

Sail Internet creates internet choice where the big names dominate and brings high-speed service where competitors won’t. With fiber at the core of everything we do, Sail bridges the gap from where the fiber ends to where people live and work using a new generation of fixed wireless technology.  We deliver high-speed internet to businesses, single-family homes, and multi-unit complexes in the San Francisco Bay area and are expanding into the San Diego area.

Responsibilities and Duties

  • Conduct site surveys at residential, commercial and/or industrial buildings
  • Gather requirements for use in development of installation plans
  • Create and define installation plans and proposals to help expand the Sail access network
  • Support Network Operations and Sales/Business Development organizations
  • Configure network hardware including radios, switches, routers, console servers, power distribution units, UPS’s, and modems
  • Maintain network monitoring systems such as Nagios and Cacti
  • Maintain services systems including DNS, DHCP and RADIUS
  • Support network operations based on an on-call schedule
  • Support field technician team as needed


  • Ability to communicate effectively with team members, customers and vendors to articulate proposals, designs, technical aspects, and issues
  • Experienced with configuring network switching and routing equipment (Cisco or Juniper)
  • Familiarity with industry-grade radio equipment operating in microwave and millimeter-wave frequencies
  • CCNA certification or equivalent experience (CCNP preferred) 
  • Experience with Linux Redhat or CentOS 7/8 distributions
  • Experience with Bash scripting and Python coding
  • Preferred to have industry experience with either an ISP or a data-center network
  • Experience with network protocols a plus - including OSPF, VRF, 802.1Q, IPv4/IPv6, HSRP/VRRP, LACP
  • Physically able to lift up to 50lbs
  • Physically able to perform work such as site surveys at residential and commercial rooftops