Payment Operations Specialist
Description
REQUIRES A LOCAL CANDIDATE TO FOLSOM, CA
Payment Operations Specialist Hourly Range: $25.43 - $31.78
Exact compensation may vary based on skill, experience and location.
Payment Operations Specialist
POSITION PURPOSE
Payments Operations is responsible for identifying opportunities to streamline operational processes, practices, and procedures for all money movement channels to ensure operational excellence and exceptional member experiences. Outcomes may include reengineering processes, eliminating outdated or ineffective processes, moving processes to a new location within the organization, implementing new technology or identifying training opportunities. Each of these outcomes should result in measurable improvements to accuracy, efficiency, and risk reduction. Primary responsibilities are ensuring all money movement functions are completed daily including deposit processing, Remote Deposit Capture (RDC), Mailed Deposits and Payments, ATM deposits, Share Drafts (clearing, returns, and adjustments), Incoming/Outgoing Wires both domestic and international within required guidelines.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
- Ensure all image cash letters are posted, and outgoing imaged items are successfully distributed to the Federal Reserve. Review and resolve adjustments or exceptions using appropriate regulatory measures as required by governing payment agency.
- Assists with testing for system updates on organizational platforms, including but not limited to, business continuity, applications and software updates, and regulatory required changes. Document testing analysis and provide to business partners as awareness of impact as it relates to item processing, teller/branch capture, and remote file imports from third party vendors.
- Completes continued education and training to keep updated on banking and maintain industry knowledge of payment methods (ACH, Check, Cash, Card, and Wires) as related to settlement, regulatory, systems, and operations.
- Process and post incoming and outgoing member wires; assist retail staff with wire transfer inquiries, and validate all wire fields are accurate and complete, ensuring updates are made as necessary prior to release.
- Prepare, image, post, and balance daily mailed deposits and payments, ATM deposits, Remote Deposit Capture (RDC) and share draft files to core system.
- Repair share draft clearing files for distribution to the core, and process SAFE checks returns; Process and post check adjustments (Federal, non-conforming, encoding error, etc.)
- Ensure all file transmissions for item processing functions were successfully imported into processing systems and system distributions were completed and successful.
- Review all items for check negotiability. Place extended holds, return items, and make adjustments according to policy and Regulation CC requirements. Prepare and post all item processing general ledger balancing, settlement, and reconciliation.
- Research and resolve all member account requests.
- Complete all duties within required timeframes and follow regulation or policy requirements, and other duties as assigned.
QUALIFICATIONS
Education/Certification:
Associate’s degree or equivalent from a two-year college or technical school; or three years of related payment operations experience and/or training; or an equivalent combination of education and experience.
Certification:
- Completion of a payments functional certification provided by a registered payments association (NACHA, WesPay, etc.) within one year of hire.
Required Knowledge:
Three or more years of experience in the payment operations industry. Knowledge of regulations, item processing, check negotiability, wires, and consumer protection related to funds availability. Knowledge of credit union products and services related to money movement and payment services. Familiarity with recognizing new account fraud, including counterfeit checks. Knowledge of currency conversion rates. Knowledge of financial products and services, credit union operations, and data processing.
INTENT AND FUNCTION OF JOB DESCRIPTIONS
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.
SAFE is an Equal Opportunity and Affirmative Action Employer