SAFE Credit Union

Description

• Define, implement, and maintain a standardized enterprise risk management framework; ensure alignment with the organization’s strategic plan.
• Establish and update enterprise risk management policies and corporate governance structure.
• Coordinate enterprise risk identification and assessments, including facilitating risk assessment sessions with business units and developing and maintaining a risk database.
• Work with executive leadership to establish and maintain board-approved risk appetites.
• Function as a liaison between departments across SAFE to identify, update, and report key risk indicators (KRIs) for various risk categories.
• Develop quarterly ERM reporting for executive management and the Board of Directors.
• Provide leadership, management, and guidance to organizational leadership over risk exposures to the company; drive workable action plans to ensure that critical business risk exposures are mitigated in a proactive manner.

• Oversee the organization’s corporate compliance activities, including maintaining robust but efficient policies and procedures to manage and mitigate regulatory and consumer protection risks.
• Conduct periodic risk assessments and oversee the development and maintenance of an effective compliance management program that aligns with SAFE’s risk appetites and strategic plan.
• Collaborate with and provide administrative support for Board governance activities, including Board Policy Committee, member annual meetings, director and officer elections.
• Ensure an effective Bank Secrecy Act (BSA) compliance program, including the development and maintenance of AML, OFAC, and CIP policies/procedures.
• Coordinate with and provide guidance to senior leadership on regulatory and compliance matters
• Collaborate with the business and assist in the development and evolution of a centralized complaint management system.

• Oversees SAFE’s fraud prevention program, ensuring the implementation of effective controls to mitigate fraud risk and prevent losses across all categories of external fraud. 
• Stays informed of emerging fraud schemes in the banking industry, consistently identifying trends and adapting the loss prevention program accordingly to address new and existing threats. 
• Ensures the dissemination of relevant information and reporting to enhance awareness and understanding of fraud. Directs the implementation of targeted training programs aimed at equipping stakeholders with the necessary knowledge and skills to prevent fraud losses.

• Ensures that SAFE’s Quality Assurance program provides a comprehensive and transparent view of retail operational performance. This includes periodically reviewing the program to evaluate and update the review areas based on risk and ensuring that the reporting serves the needs of all relevant stakeholders.

• Oversee SAFE’s vendor risk management program, including the Vendor Risk Committee (VRC), ensuring comprehensive oversight and consistent application of the vendor risk management framework across all vendor relationships.
• Continually assess and improve the effectiveness of the vendor risk management program, incorporating feedback and adapting to new challenges and industry developments.

• Provide strategic direction, policy, and oversight for SAFE’s business continuity program, ensuring robust and effective planning and testing across the organization.
• Oversee the development, execution, and ongoing maintenance of a roadmap for the business continuity program, assessing and reporting on its maturity and progress towards defined goals.
• Lead initiatives to raise awareness and educate business partners on business continuity and crisis management.
• Evaluate and continuously improve the business continuity framework, identifying and implementing enhancement opportunities.

• Oversee the effectiveness of SAFE’s Information Security Program including the incident response program, the information security awareness and training program, and report conclusions to the Board Technology Committee on an annual basis.
• Identify and assess information security risks, and monitor whether those risks are being mitigated effectively and continually.
• Oversees information security reviews and assessments performed by external parties.
• Convey results of information security reviews and assessments to senior leadership.

• Oversee the handling and disposition of legal claims, including litigation, mediation, and arbitration activities, including providing guidance/recommendations to senior executives and working directly with outside legal counsel.
• Collaborate with senior leadership, outside counsel, regulatory agencies, and corporate insurance carriers, to address and ensure legal claims are matters properly and timely responded to and risks are mitigated.
• Track and periodically report the status and potential impact of legal claims and risks to senior executives and the Board.
• Oversee corporate insurance policy coverages, the annual renew process, carrier selection process, and board participation and approval process.
• Facilitate claims management activities, including the selection and coordination with counsel and insurance carriers.

• CERM or CPA preferred
• Enterprise risk management designation required
• Other widely recognized risk management certifications in Financial Services industry preferred

• Well-versed in ERM principles, internal control systems, vendor management best practices, information assurance principles, and risk modeling methodologies.
• Knowledgeable in all major areas of banking operations, and of laws and regulations pertaining to credit unions and general banking industry.

• Executive-level leadership; ability to lead and influence peers through challenging and complex recommendations and decisions
• Excellent oral and written communication skills
• Strategic thinker
• Ability to manage and lead multiple functions simultaneously
• Team player with ability to instill change while inciting enthusiasm and cooperation among team
• Analytical and detail-oriented
• Ability to drive initiatives to completion through direct and indirect reports 

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to comprehend and author procedures, reports, and business correspondence.
• Ability to effectively present information and respond to questions from groups of managers, peers, vendors, and the general public.

• Ability to work with mathematical concepts such as probability and statistical inference.
• Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

• While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.
• The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 10 pounds.
• Specific vision abilities required by this job include close vision.
• The noise level in the work environment is usually moderate.