Senior Microsoft Solutions Engineer

Corporate Opportunities Folsom, California

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Description

Salary Range: $110,000.00 - $145,000.00
THIS REQUIRES A LOCAL CANDIDATE - HYBRID 
Exact compensation may vary based on skill and experience.
Why SAFE?
SAFE offers so much more than just full medical, vision, dental, 401k matching, HSA, and FSA! Learn more about how we support our workforce!
  • Professional Development Opportunities: Offering training programs, workshops, and mentorship.
  • Recognition and Appreciation: Regularly acknowledging employee achievements and contributions.
  • Flexible Work Arrangements: Providing options for remote work and flexible scheduling.
  • Positive Company Culture: Fostering an inclusive, collaborative, and supportive work environment.
  • Career Growth: Clear paths for career advancement and internal promotions.
  • Work-Life Balance: Encouraging a healthy balance between professional and personal life.
  • Employee Empowerment: Allowing employees to make decisions and have autonomy in their roles.
  • Space of Belonging: ERGs, YOUnity Council and a focus around diversity, equity inclusion and belonging.  
  • Wellness Programs: Promoting physical and mental health through wellness initiatives and resources.
  • Strong Leadership: Having leaders who inspire, support, and guide their teams effectively.
  • Sense of Purpose: Creating a sense of mission and aligning company goals with employees' personal values.
POSITION PURPOSE
As a Senior MS Solutions Engineer, you will be responsible for the design, configuration, maintenance, integrations, user adoption, and continuous improvement of SAFE’s overall Microsoft enterprise productivity and collaboration solutions. You will work alongside leadership to develop MS solutions strategy and complete roadmap planning. A Senior Microsoft (MS) Solutions Engineer will also support and mentor lower-level technicians, and engage directly with internal customers, IT, and business partners, providing day-to-day comprehensive support of Microsoft solutions from initial request to fulfillment and resolution.
 
 
 
ESSENTIAL FUNCTIONS AND BASIC DUTIES
  • Provide exceptional service to internal customers, including end user training and support, and act as main point of contact for the business when escalated support issues arise.
  • Accurately document all work performed through a ticketing system, including details and outcomes.
  • Oversee requirements gathering, consulting, project planning, design, build, and testing of new and existing Microsoft solutions to meet business needs that support overall business strategies.
  • Ensure accurate and timely resolution of all assigned issues; escalate product bugs or unresolvable cases if necessary; notice trends and report recurring problems.
  • Leads and documents technical design of MS Solutions enterprise-level architecture and integrations processes.
  • Monitor, configure, maintain, integrate, and drive user adoption of the following Microsoft solutions:
    • Strong proficiency with key M365 services: SharePoint Online, Exchange Online, Teams, OneDrive, Power Platform, and Entra ID
    • Hands‑on experience administering M365 tenant settings, security controls, compliance features, and service configurations
    • Solid understanding of Microsoft Entra ID (identity, roles, conditional access, authentication methods)
    • Ability to manage Exchange Online mail flow, policies, distribution groups, and hybrid configurations
    • Experience configuring and supporting Microsoft Teams (policies, governance, lifecycle management)
    • Knowledge of SharePoint On-premises and Online architecture, site administration, permissions, and content lifecycle
    • Familiarity with Power Platform (Power Automate, Power Apps) for workflow automation and low‑code solutions
    • Microsoft Teams Suite: Teams, Planner, Stream, Forms, Viva
    • SharePoint: On-premises and online, and third-party tools (e.g., web parts, workflow engines, and content migrators)
    • Proficiency with PowerShell for automation, reporting, and bulk administration
    • Web calls to other enterprise applications (e.g. CRM and ITSM)
  • Design, configure, and maintain business process workflows.
  • Ability to manage Exchange Online mail flow, policies, distribution groups, and hybrid configurations
  • Generate and maintain MS solutions operating procedures and dataflow diagrams.
  • Interact with vendor(s) for system and application upgrades and problem resolution.
  • Develop design documentation, project plans and test procedures for the installation and upgrade of hardware and software. Complete other duties, as assigned
  • Ensuring sufficient storage space by performing clean-ups and archiving data.
  • Function as MS Solutions subject matter expert and technical advisor to IT and executive leadership, and business partners.
  • Evaluate and recommend new and emerging technology.
  • Ability and willingness to work off-hours and to be on call for emergencies.
 
 
 
QUALIFICATIONS
 
Education/Certification:
Graduate degree and four years of related experience; or undergraduate degree and five years of related experience; or six or more years of related experience.

Holding one or more of the following certifications is preferred:
  • Bachelor’s degree in computer science, Information Technology, or related field.
  • Microsoft certifications such as MS-102, SC-300, MS-700, PL-300, PL-400.
  • Experience with hybrid Exchange or hybrid identity environments.
  • Familiarity with Azure services such as Azure Automation, Azure Functions, or Logic Apps.
  • Background in enterprise governance, cloud architecture, or solution design.
 
Required Knowledge:
Strong working knowledge of Microsoft 365 enterprise productivity and collaboration solutions and common third-party application integrations.
 
Experience Required:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
 
Skills/Abilities:
  • Excellent organization, customer service, relationship management, self-motivation, planning, interpersonal, problem-solving, and verbal/written communication skills.
  • Ability to manage multiple detailed tasks and assignments with frequently changing priorities in a fast-paced work environment.
  • Strong ownership mindset and ability to lead initiatives independently.
  • Ability to work well under pressure while maintaining a high level of attention to detail.
  • Commitment to meet or exceed individual and team SLAs and KPIs.
 
 
 
LANGUAGE SKILLS:
  • Excellent communication skills (verbal, written, listening skills, and empathy).
 
MATHEMATICAL SKILLS AND REASONING ABILITY:
  • Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
 
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
 
  • While performing the duties of this job, the employee is regularly required to sit and talk or hear, and use hands to finger, handle, or feel objects, tools, or controls.
  • The employee is occasionally required to stand, walk, reach with hands and arms; and stoop, kneel, crouch, or crawl.
  • The employee must occasionally lift and/or move up to 10 pounds.
  • Specific vision abilities required by this job include close vision.
  • The noise level in the work environment is usually moderate.
 
 
INTENT AND FUNCTION OF JOB DESCRIPTIONS
 
This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions.  All descriptions have been reviewed to ensure that only essential functions and basic duties have been included.  Peripheral tasks, only incidentally related to each position, have been excluded.  Requirements, skills, and abilities included have been determined to be the minimal standards required to successfully perform the positions.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.
 
In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals.  However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.
 
Job descriptions are not intended as and do not create employment contracts.  The organization maintains its status as an at-will employer.  Employees can be terminated for any reason not prohibited by law.

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