Manager, Product Implementation

Delivery Multiple, United States

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Description

Does solving complex business problems and real world challenges interest you?  Do you enjoy seeing the impact your contributions make on a daily basis?  Are you passionate about using data analytics to provide game changing solutions to the Global 2000 clients?  Do you thrive in a dynamic work environment that constantly pushes you to be the best you can be and more?  Are you ready to work with smart colleagues who drive for excellence in everything they do?  
If you possess a solutions mindset, strong architecting skills, and commitment to be part of a tremendous journey, come join our growing, global team.  See what Saama can do for your career and for your journey.
Saama Analytics has been on the forefront of data innovation for the last two decades and continues to offer cutting-edge data analytics solutions powered with big data, cloud, and AI/ML aptitudes for its customers in Life Sciences, Insurance, CPG, and other industries. Saama is committed to finding the best people because the innovations and discoveries that enabled together leads to better technologies, better treatments, and a better future.
 Key relationships:
  • Client Executives (C-Suite, SVP/VP, Directors)
  • Industry Thought Leaders in the area of expertise
  • Sales/Pre-Sales Executives
  • Product/Customer Implementation Teams
  • Operations support teams at Onsite and Offshore
What We Value
  • Integrity: doing the right thing
  • Solutions: solving core, complex business challenges
  • Collaboration: working as one team
  • Innovation: changing the game
  • Transparency: communicating openly
  • Enjoy & Celebrate: having fun
Knowledge, Skills & Abilities
  • Experience in the Pharmaceutical industry is essential
  • Good understanding of one or more of the following Clinical Systems
  • EDC Systems such as Medidata Rave, Veeva EDC, Oracle Clinical, Medrio, InForm, etc.,
  • CTMS Systems such as Siebel CTMS, Medidata CTMS,Veeva CTMS, etc.,
  • IRT Systems such as YPRIME, Parexel Clinphone, etc.,
  • LAB Systems such as central Lab, local Labs etc.,
  • Good understanding of clinical trial domain & overall EDC study setup & reporting process.
  • Comfortable and familiar with the Agile Working Environment.



What You’ll Do
  • Should be up-to-date with all the Saama product features and releases. 
  • Should understands and can discuss the application and implications of changes to process, and relation to requirements.
  • Should analyze and understand current business processes, events and flows.
  • Should be responsible for Clinical Project Support and acts as a Clinical Subject Matter Expert
  • Should be responsible for writing and documenting business requirements and providing analytical support and expertise needed to translate requirements into solutions. Should be able to talk with the users and understand their needs and requirements. 
  • Should be able to create and maintain Data Mapping Specifications for Saama Data Review Model.
  • Should incorporate feedback and input from customers, partners and in-house teams on product 
  • Should manage and assume accountability for all aspects of projects related to implementation including:
  1. Guiding the client through release planning in support of the overall project.
  2. Managing communication throughout the team and stakeholders. Lead product implementation efforts coordinating with customers, product SME and other teams
  3. Managing the quality of project team deliverables.
  4. Documenting and reporting status and issues.
  5. Identifying, reporting and managing risks; overcoming project obstacles.
  6. Acting as a client liaison and representative communicating client feedback to appropriate representatives; acting to resolve outstanding issues on behalf of client in a timely manner.
  • Should ensure a smooth transition of services from implementation to support.
  • Should provide advanced analytical and reporting support to customers on various projects. Solves complex problems and / or conducts complex analysis.
  • Should support configuration and quality check with project teams to ensure solution will meet the business objectives of the requirements.
  • Should be able to help identify and define new sources of relevant data, Analyzing data and make recommendation.
  • Should support customer UAT phase for any configuration change or issue triaging.

 

Education and Work Experience  
  • Relevant degrees such as Bachelor's and Master's Degree in Healthcare, Computer Science, Technical, Engineering, Computer, Computer Engineering, Computer Programming - Bachelor's degree (BA) in business, finance, computer science, or equivalent work experience required.
  • 3-5 years of experience as a Product Manager or 1-2 years of experience as a Product Owner.
  • Experience working with all phases of SDLC
  • Familiarity with FDA regulations such as 21 CFR Part 11 and GxP is a bonus
  • Experience working in the complete product life cycle of two or more products.
  • Should have technical knowledge that includes knowledge of Software Development and Web Development.
  •  Experience with use and configuration of healthcare software applications (preferably clinical
Work Environment   
This job operates in a professional remote office environment. This role routinely uses standard office equipment, including but not limited to, computers, phones, and photocopiers.   
   
Physical Demands   
This position requires the frequent and repetitive use of a computer, keyboard, and mouse. Hand and finger dexterity is required.   
   
Other Duties   
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.   
   
EEO    
Saama Technologies, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.   
   
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.   

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