Accounts Payable Operations Manager
Description
ACCOUNTS PAYABLE OPERATIONS MANAGER
Who We Are
Ruppert Landscape is a leading provider of commercial landscape maintenance and installation services with more than 3,500 employees serving customers from 55+ branches across the Northeast, Mid-Atlantic, and Southeastern US. We take pride in delivering reliable, high-quality services on a wide range of commercial properties and construction projects. For over 50 years, our mission has been to provide opportunities for our people, take care of our customers, and be good stewards of the environment and our community.
Where You Fit In
As the Accounts Payable Operations Manager, you will be responsible for overseeing the end-to-end A/P process, ensuring the timeliness, accuracy, and efficiency of all A/P transactions, providing team leadership, supporting monthly reporting, and maintaining effective systems and controls. In addition to managing day-to-day A/P operations, you will be heavily involved in driving continuous process improvements and operational efficiencies, supporting system implementations and enhancements, developing and maintaining standard operating procedures (SOPs), and establishing and monitoring key performance indicators (KPIs). This role will serve as a key operational partner to Ruppert’s internal branches and departments, as well as external vendors, ensuring a high level of service while continuously improving the effectiveness and scalability of the A/P function.
Responsibilities:
- Lead, develop, and coach a team of 4-5 Accounts Payable Specialists, managing performance, workloads, accountability, and professional development.
- Serve as the primary point of contact for A/P inquiries from branches, corporate staff, leadership, and vendors, providing timely and accurate support.
- Manage escalated A/P issues, payment discrepancies, and vendor disputes through root-cause analysis, corrective action, and timely stakeholder communication.
- Oversee daily A/P operations, ensuring the timely and accurate processing and payment of 6,500+ invoices per month.
- Maintain strong A/P internal controls, including vendor reconciliations, aging reviews, vendor holds, workflow monitoring, and vendor master data management.
- Monitor A/P performance and report KPIs to the Financial Controller, identifying trends and opportunities to improve quality, efficiency, and service.
- Identify and resolve discrepancies, payment errors, vendor disputes, and other A/P issues through root-cause analysis and corrective action.
- Ensure timely and accurate A/P month-end close, including subledger maintenance, reconciliation to the General Ledger, and proper accounting for Maintenance, Installation, and corporate invoices.
- Lead A/P automation, system enhancements, and Procure-to-Pay improvements, including process design, testing, implementation, and user adoption.
- Develop and maintain standard operations procedures (SOPs) and process documentation to support consistency, training, and scalability.
- Partner with Accounts Receivable, Financial Accounting, and cross-functional teams to resolve issues, improve processes, and support internal and external stakeholders.
- Ensure compliance with accounting standards, regulations, and internal policies, while identifying and mitigating risks and protecting the company’s financial integrity.
- Identify and mitigate A/P-related financial and operational risks to protect the company’s financial integrity.
Reporting Relationship: Financial Controller
Schedule: This is an in-office role, with hybrid flexibility considered based on experience and performance.
Compensation: $110,000–$130,000 annually. Actual compensation offered will be based on the candidate's experience, qualifications, and other job-related factors.
Qualifications:
- Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
- 6+ years of progressive Accounts Payable experience, including leading high-volume, multi-entity operations, managing teams, coaching employees, and driving accountability.
- 5–10 years of experience in large-scale organizations; public or private equity-backed experience preferred.
- Proven ability to optimize A/P processes, improve workflows and controls, resolve issues, and develop and maintain standard operating procedures (SOPs) that support continuous improvement and operational efficiency.
- Experience supporting system implementations and enhancements, including testing, troubleshooting, change management, user adoption, and training.
- Strong attention to detail, sound judgment, and initiative, with the ability to manage competing priorities, meet deadlines, and make effective decisions in a fast-paced environment.
- Excellent communication and collaboration skills, with the ability to work effectively with cross-functional teams and internal and external stakeholders.
- Strong analytical and problem-solving skills with a process-oriented approach.
- Working knowledge of GAAP, internal controls, and Accounts Payable best practices.
- Advanced Microsoft Excel skills, including VLOOKUP/XLOOKUP, Pivot Tables, and Macros; proficiency with Outlook required.
- Experience with JD Edwards, Spreadsheet Server, Jira, or Zendesk preferred.
What We Offer
- Competitive compensation package based on experience and qualifications.
- Hands-on learning from day one with ongoing opportunities to learn, grow, and build your career.
- Paid time off and holidays to help you maintain a healthy work-life balance.
- Medical, dental, and vision insurance plans, plus flexible spending accounts (FSAs) to help cover healthcare and dependent care expenses.
- 401(k) retirement savings plan with company match.
- Employee Assistance Program (EAP) with confidential support for personal, financial, and wellness needs.
- A people-first, family-oriented culture where teamwork, respect, and growth matter and where your hard work is recognized and appreciated.
Why Ruppert
Our success starts with our people. We are committed to creating opportunities for our team members to grow, lead, and build meaningful careers. Through hands-on training, strong mentorship, and a collaborative team environment, we invest in developing talented individuals who take pride in their work and in supporting one another. Guided by our core values, we are dedicated to doing the right thing for our employees, our customers, and our communities. From maintaining safe work sites to promoting environmental stewardship, we strive to make a positive, lasting impact everywhere we work.
Ruppert Landscape is an Equal Opportunity and E-Verify Employer.
This job description is subject to change at any time.