Benefits and Leave Specialist

Administrative/Clerical Indianapolis, Indiana


Description

 
 
POSITION PURPOSE

The Benefits and Leave Specialist is responsible for the administration of R.T. Moore’s employee benefits and retirement programs, as well as overseeing all leave of absence activities.  This role provides exceptional customer service to employees, and maintains critical relationships with vendors, resulting in positive impact throughout the organization.

DUTIES, TASKS, AND RESPONSIBILITIES

Benefits (70%)

  • Assist employees with benefit requests and partner with benefits broker to resolve issues in a timely manner
  • Serve as primary day-to-day administrative contact for plan vendors and third-party administrators
  • Administer 401K plan and maintain compliance with the plan document and fiduciary responsibilities; communicate with financial advisors and the 401K committee
  • Process weekly 401(k) deferrals, quarterly Profit Sharing, and Employer Match reporting
  • Responsible for annual 401K audit and compliance testing, as well as annual compliance mailings
  • Maintain accurate employee benefit data in the company’s benefits administration platform, to include deduction maintenance in all systems
  • Manage benefit administration and enrollment for all employee benefits, including medical, dental, vision, FSA, disability, life insurance, and 401K; distribute material for benefits orientations and annual open-enrollment
  • Facilitate monthly benefit education meetings, as well as annual open enrollment process
  • Audit benefit enrollments and monthly invoices for accuracy
  • Assist with systems and vendor implementations from start to finish with speed and accuracy
  • Document and maintain procedures for benefits processes
  • Develop communication strategy to enhance employee understanding of the company’s benefit package
  • Maintain confidentiality of all employee records and information.

 

Leave of Absence (15%)

  • Effectively communicate with employees regarding the need for leave of absence. Ensure employees are aware of their responsibilities when leave of absence is necessary
  • Maintain relationship with third-party FMLA vendor and STD/LTD vendor
  • Create and provide weekly reporting to third-party FMLA vendor
  • Maintain communication with employees on leave to facilitate successful return to work and payment of benefit premiums due
  • Facilitate other leave requests, which may include non-FMLA related requests and ADA accommodation
  • Maintain complete and accurate records of leave and accommodation requests
  • Partner with HR Generalists on employee relation questions that stem from leave of absence
  • Remain current on federal, state and local leave of absence laws

 

Administration (15%)

  • Act as a backup to HR Administrative Specialist in processing and maintaining employee pay and personal information, including paid time off, disciplinary action, reviews, terminations, employment verifications, background and drug and alcohol screening on applicants
  • Assist with projects and administrative work as needed for the HR department, to include the planning and execution of employee events and activities, as directed

 

ORGANIZATIONAL BEHAVIORAL COMPETENCIES

 

  • Build something that matters
  • Do what’s right; be honest and fair
  • Build strong relationships
  • Share in the company successes

POSITION COMPETENCIES

 

  • Process Driven – Works “by the book” to follow processes step by step to complete each duty
  • Accurate – Performs all duties with precision and skilled expertise to ensure high quality
  • ‘Service’ Orientation – Helpful and collaborates to fulfill the needs of others
  • Conscientious – Patiently takes the time to check work to ensure accuracy
  • Detailed Knowledge – Thorough and works well within defined parameters with repeatable, successful results

 

CRITICAL SKILLS & KNOWLEDGE

 

  • Clear, effective communications skills – both written and verbal
  • Positive people skills, friendly and engaging with a strong focus on customer service
  • Proven critical thinking and problem-solving skills
  • Aptitude for multi-tasking, prioritizing, high production and coordinating a variety of tasks
  • Preference for accuracy, attention to detail, and organization
  • Ability to precisely and efficiently enter data
  • Mastery of entire Microsoft Suite plus Internet and email. Proficiency in Microsoft Excel is required.  This includes basic data manipulation, vlookup and use of conditional formatting
  • Knowledge of and adherence to current confidentiality practices
  • Ability to remain objective
  • High school degree required; Bachelor’s degree preferred; or 3-5 years related experience and/or training; or equivalent combination of education and experience
  • 5 years of experience necessary; Microsoft Dynamics Great Plains experience a plus

 

WORKING CONDITIONS

  • Well-lighted, heated and/or air-conditioned indoor office setting
  • Moderately noisy environment with light traffic, office equipment, and guest entrance
  • Limited travel required for open enrollment

 

HOW YOUR PERFORMANCE WILL BE EVALUATED

  • Culture
  • Attitude
  • Initiative
  • Quality and Quantity of work
  • Customer and RTM partner satisfaction
  • Attendance
  • Safety 

This job description in no way states or implies that these are the only activities to be performed by the associate occupying this position.  Associates will be required to follow any other job-related instructions and to perform any other job-related responsibilities requested by their supervisor.