Senior Account Manager

Account Manangement Taipei, Taiwan

What you will do:

manage a portfolio of campaigns for existing clients, maximizing target goals and results;
communicate with customers via telephone, messages, or email, in line with company standards and processes;
respond to customer requests and inquiries in a professional and timely manner;
provide information resources regarding company’s services and products;
assist customers in the process of launching ad campaigns;
obtain, review and process customer orders;
develop and maintain in-depth product knowledge.

Requirements:

preferably 4-5 and more years of experience of success in driving revenue growth through strategic account planning and management;
relevant experience in Customer-facing roles or Customer Service is required;
excellent knowledge of Excel/Google spreadsheets, experience with Google Analytics is a plus;
strong analytical thinking ability and is able to synthesize qualitative and quantitative data;
ability to get things done and communicate effectively in a teamwork environment;
detail-oriented with respect for thoroughness;
excellent communication skills and fluency in both written and spoken English;
familiarity with retargeting and the programmatic world, ideally is experienced in digital campaigns management and optimization;
understanding of e-commerce and online advertising markets in Taiwan, China and Hong Kong;
experience working in online environments (preferably e-commerce) or in the APAC region.

We offer:

competitive salary and incentives plan, based on experience and increasing performance;
18 days of annual leave per year;
the joy of working and learning in one of the fastest growing sectors in online advertising;
a rewarding career in a friendly and inspiring atmosphere;
the opportunity to participate in ambitious projects in the growing, international organization.