Digital Campaign Manager / Client Manager

Account Manangement Stockholm, Stockholm


Description

What you will do:

  • cooperate with the largest brands in the Nordics;
  • have full ownership of client accounts and relationship management
  • meet clients face to face regularly to ensure premium customer service;
  • create remarketing and full-funnel strategies in the fashion, electronic, retail, telco, classifieds, and other industries based on data analysis and your own creativity;
  • adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale);
  • respond to customer requests and inquiries in a professional and timely manner;
  • regularly report campaign status for the largest clients and provide improvement ideas to the direct manager;
  • regularly cooperate with the technical department and other members of the team regarding deliver campaign goals;
  • take care of customer success and long-term relationship;
  • provide specific information regarding the company’s services and products;
  • assist customers in the process of launching ad campaigns;
  • obtain, review, and process orders; ensure timely payments for our services.

Requirements:

  • experience (2-5 years) in managing online advertising campaigns for Clients;
  • preferably experience working in adtech, advertiser or agency (online area);
  • interest in digital marketing/ e-commerce;
  • working experience with MS Office Word, Excel, PowerPoint;
  • knowledge of customer support tools and processes;
  • ability to identify and understand customer needs and requirements;
  • excellent analytical and problem-solving skills;
  • well-developed verbal and written communication skills;
  • multi-tasking, high level of energy, resourcefulness;
  • high level of motivation and willingness to learn;
  • positive, can-do attitude;
  • proficiency in Swedish and fluency in English (C1 or above),

We offer the chance to work:

  • being part of an award-winning organization, one of the fastest-growing tech companies in Europe (Deloitte - Fast 50 CE 2018 and 2019, 24th in the tech sector in the Financial Times 1000: Europe’s Fastest-Growing Companies 2019);
  • chance to work in one of the fastest-growing sectors in online advertising;
  • the friendly atmosphere while working with a dynamic team of professionals;
  • great opportunity for professional growth.