Account Manager (SEA)

APAC Bangkok,, Thailand


Description

As an Account Manager, you will play a substantial role in developing RTB House position on RTB/Online Advertising Market in the SEA Region; Take ownership of your clients campaigns and build strong relationships with them by optimising the performance of the campaigns.

What you will do:

  • Manage a portfolio of campaigns for existing and new clients, maximising target goals and results
  • Establish regular communications via telephone, messages, or email, in line with company standards and processes
  • Respond to customer requests and inquiries in a professional and timely manner
  • Advocate customer success and maintain long-term relationships with clients
  • Monitor, optimise & report on campaign performance to advertisers at scale. Analyse advertising campaign metrics and manage the day to day relationship with clients to ensure we are hitting their campaign goals
  • Ensure timely payments for our services
  • Create remarketing strategies in the marketplace, retail, classifieds, and travel industries based on data analysis, your own creativity, and your understanding of the digital marketing landscape
  • Working closely with the technical department and other members of the team regarding delivering campaign goals
  • Develop and maintain in-depth product knowledge

Requirements:

  • Bachelor's degree or equivalent
  • Strong 3-5 year track record of success driving revenue growth through strategic account planning and management
  • Must speak highly fluent Thai as this person will be interacting regularly with customers in Thailand. Fluent English is also required
  • Customer-centric, consultative sales style focused on listening to the client’s initiatives and metrics for success
  • Ability to work and deliver strong results in a fast-paced, multitasking, dynamic team environment
  • Strong analytical, Excel and PowerPoint skills
  • Ability to synthesise qualitative and quantitative data to identify and flag statistical trends to drive added value conversations with clients
  • Good knowledge of display, remarketing, and full-funnel initiatives preferred, as well as analytics tools
  • Strong connections with clients and agencies in the market preferred
  • High attention to details and well-organised
  • Open-minded, very flexible and positive

What we offer:

  • An attractive salary and incentives structure, based on experience and increasing performance
  • Joy of working and learning in one of the fastest growing sectors in online advertising
  • Be a part of a dynamic team that shapes the future of online marketing globally
  • Good work-life balance