Technical Account Manager

Technical Support New York, New York Miami/Fort Lauderdale Area, United States Chicago, Illinois Boston, Massachusetts United States


Description

Short Description

RTB House is a global company that provides state-of-the-art marketing technologies for the top brands worldwide. With 750+ specialists, in 70+ markets, and 2,000+ clients across various regions, we have set new market standards when it comes to truly personalized marketing. With the power of Deep Learning technology, we have successfully developed solutions that help our clients fuel their business and marketing goals, boost their innovation, and elevate the customer experience.


What you will do:

  • manage all technical issues with regards to campaign launching and running process;
  • perform technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform;
  • provide technical support for new and existing clients by phone, in person, and e-mail regarding all technical aspects of the campaign;
  • supervise the creation of advertising materials (dynamic ad banners);
  • work closely with our account managers to deliver high standards of customer service;
  • monitor and analyze the effectiveness of campaigns;
  • propose optimization solutions for online programs working primarily with enterprise US clients.

Ideal profile:

  • experience with debugging tools (e.g. firebug, web browser consoles);
  • good knowledge of HTML and JavaScript;
  • good knowledge of CSV and XML;
  • interest in online technology, e-commerce and/or digital advertising;
  • experience in using Google Analytics; 
  • experience in Google Tag Manager;
  • strong analytical skills.

Why RTB House:

There are so many reasons you should choose RTB House. Here’s just a few…

  • You will have a direct impact on the success of the company. Your work matters and is essential to the evolution, growth and success of our business.
  • We’ve been recognized as one of the 2022 Best Places to Work by Built In NYC.
  • Built In NYC has also recognized us as one of the 2022 Best Paying Companies.
  • “Your Workspace. Your Choice.” Work from home, work from an office space, or blend the two together in a way that works for you. We’ll even provide you with a stipend to help set up your home office.
  • We prioritize your growth and career path with your goals and passions in mind, and we offer comprehensive and continuous training, including a stipend for external courses. 
  • Extensive benefits package including 100% coverage of your medical insurance premium, matching 401K plan, baby cash, phone stipend and much more!
  • Fun events including coffee socials and virtual happy hours.
  • You will get to work with amazing people in one of the fastest growing sectors in online advertising.

About RTB House:

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the globe. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions.

After successfully deploying Deep Learning into 100 percent of its algorithms in 2018, RTB House has continued its research in the field of AI. The AI Marketing Lab and Creative Lab were set up as new divisions of the company focused on inventing and advancing MarTech products. The company’s AI-based product offering includes retargeting solutions and branding campaigns with ultra-effective Video Ads.

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