Account Strategist (Russian speaking)

GLOB Warsaw, Poland


Description

Our fantastic team & collaborative environment are looking forward to welcoming you.

What you will do:

  • manage accounts of the clients;
  • cooperate with the largest brands from the e-commerce market in BY, KZ, AZ and others;
  • meet clients face to face regularly to ensure premium customer service;
  • create remarketing strategies in the fashion, marketplace, retail and classifieds industries based on data analysis and your own creativity;
  • adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale);
  • respond to customer requests and inquiries in a professional and timely manner;
  • regularly report campaign status for the largest clients and provide improvement ideas to the direct manager;
  • take care of customer success and long-term relationship;
  • provide specific information regarding company‚Äôs services and products;
  • assist customers in the process of launching ad campaigns;
  • obtain, review and process orders; ensure timely payments for our services.

Requirements:

  • entry level experience in managing online advertising campaigns;
  • a few years of general work experience;
  • preferably experience working in adtech, advertiser or agency (online area);
  • highly developed analytical skills;
  • interest in digital marketing/ e-commerce;
  • working experience with MS Office Word, Excel, PowerPoint;
  • knowledge of customer support tools and processes;
  • ability to identify and understand customer needs and requirements;
  • excellent analytical and problem-solving skills;
  • well-developed verbal and written communication skills;
  • multi-tasking, high level of energy, resourcefulness;
  • high level of motivation and willingness to learn;
  • positive, can-do attitude;
  • advanced English (C1 level), fluent Russian;

We offer the chance to work:

  • Unique opportunity to join a creative, fast-growing company in online advertising;
  • You will have a structured onboarding (yes, even in the face of COVID-19);
  • A chance to work in a truly international environment with the best people;
  • Competitive package
  • Becoming part of an award-winning organization, with outstanding growth numbers;
  • Opportunity to work on a great product based on the newest AI Technology (Deep Learning);
  • Working and learning in one of the fastest-growing tech companies in Europe (Deloitte - Fast 50 CE 2019 / FT - 8th fastest-growing company);
  • A rewarding career in a friendly and inspiring atmosphere;
  • Opportunity to contribute to ambitious projects in the growing, international organization;
  • A training program in our headquarters to develop your professional skills further.