Technical Account Manager

Technical Support San Francisco, California Los Angeles, California United States


Description

What you will do:

  • manage all technical issues with regards to campaign launching and running process;
  • perform technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform;
  • provide technical support for new and existing clients by phone, in person, and e-mail regarding all technical aspects of the campaign;
  • supervise the creation of advertising materials (dynamic ad banners);
  • work closely with our account managers to deliver high standards of customer service;
  • monitor and analyze the effectiveness of campaigns;
  • propose optimization solutions for online programs working primarily with enterprise US clients.

Ideal profile:

  • experience with debugging tools (e.g. firebug, web browser consoles);
  • good knowledge of HTML and JavaScript;
  • good knowledge of CSV and XML;
  • interest in online technology, e-commerce and/or digital advertising;
  • experience in using Google Analytics; 
  • experience in Google Tag Manager;
  • strong analytical skills.


We offer:

  • Competitive salary;
  • Top-tier healthcare for you and your family with 100% premiums covered by organization;
  • Matching 401(k) plan;
  • Home office stipend, internet/cell reimbursement, and baby cash;
  • Ability to choose from a wide range of supplemental insurance options;
  • Flexibility to permanently work remotely or in a hybrid model (home & office);
  • Being a key contributor of our expanding US business;
  • Joy of working and learning in one of the fastest growing sectors in online advertising.