Agency Account Manager

LATAM Mexico City, Mexico


What you will do: 

  • Become an expert in advertising technologies and all RTB House products
  • Provide dedicated account management to agencies in Mexico region, respond to clients’ requests and inquiries in a professional and timely manner;
  • Execute customer communications – personal and via telephone or email, in line with standards and processes, incl. regular face to face meetings (video meetings during the Covid-19 crisis)
  • Traveling required ~10% of time - not applicable during Covid-19 restrictions;
  • Create relevant advertising strategies for agencies clients based on data analysis and your own expertise;
  • Consult and educate clients to ensure customer success;
  • Assist customers in the process of launching ad campaigns;
  • Obtain, review and process customer orders;
  • Provide dedicated reports and advanced insights for the agencies;
  • Assist Sales team in creating media plans
  • Analyze data in order to optimize campaigns’ performance.
  • Work in partnership with the sales team to nurture relationship with agency

Desired Skills and Experience:

  • A minimum of 3 years experience in managing online advertising campaigns, preferably client facing roles in ad-tech industry.
  • At least 2 years experience within the agency context (campaign management, creation and execution of Media Plans)
  • Highly developed analytical and problem-solving skills;
  • Ability to identify and understand Agencies needs and requirements, exceptional communication skills;
  • Fluency in both written and spoken English;
  • University degree (preferably in the field of business, marketing, engineering or communication);
  • Understanding of the online advertising industry, branding/performance marketing and RTB model;
  • Experience in managing Video campaigns
  • High level of motivation and willingness to learn with high energy and positive “can do” attitude.
  • Ability to build creative and convincing presentations to agencies
  • Team and start-up spirit

 We offer the chance to work:

  • in an engaging role in a new fast-growth project;
  • in a fully responsible, high potential position with our business in Mexico;
  • with a chance to be a part of a team which shapes the future of online marketing globally.