Project Manager - Account Management Excellence

UKI London, United Kingdom


Description

We are looking for a self-starting, super organised individual who loves developing the right processes to help us scale the UK team efficiently and effectively.

Could you be the individual that helps the UK's leadership team build our winning approach?


What you will do:

  • generate value for our clients by improving operations in the local account management organization;
  • manage key initiatives to drive our customer service to the top level;
  • be a thought partner for the local Head of Account Management and HQ counterparts;
  • support reporting for the top clients by counseling the local account managers;
  • improve results on a business unit level by running dedicated projects in account management;
  • speed up new products and services adoption by supporting upsell activities on a local level

Requirements:

  • background related to project management, operations management, or process improvement with some experience in a respective role;
  • excellence in prioritization and running projects end-to-end, ability to independently operationalize complex projects;
  • strong problem-solving skills, curiosity to understand complex concepts;
  • proactivity, independence, ability to cooperate with different teams, and strong communication skills;
  • self-motivation, initiative, and high energy, detail orientation, thoroughness;

Nice to have:

  • strong analytical skills, demonstrated understanding of advanced analytics and big data will be an asset;
  • experience working in the online environment (preferably e-commerce) or basic knowledge of retargeting will be an asset.
  • Some experience with data visualisation beyond Excel/Google Sheets

We offer:

  • Possibility to drive impactful projects focused on existing business in close cooperation with market leadership;
  • Being a thought partner for the functional heads in HQ responsible for account management and new products introduction;
  • Unique opportunity to learn from commercial and data science (BI) teams;
  • Being part of an award-winning organisation, one of the fastest-growing tech companies in Europe (Deloitte - Fast 50 CE 2018 and 2019, 24th in the tech sector in the Financial Times 1000: Europe’s Fastest-Growing Companies 2019);
  • At RTB House we value your potential and encourage you to further develop from the start;
  • An international working environment inspires you and enables you to develop projects as part of a highly qualified and motivated team;
  • We care about your development and offer you an annual budget for external training;
  • We are rethinking AdTech and you can help share this exciting process;
  • We offer a top of the market compensation and bonus package;
  • Flat organisational structure and the opportunity to work with the best in the AdTech industry to learn from each other;
  • You will have a structured and interactive onboarding (yes, even during a pandemic in a virtual set-up) and a supporting team member assigned to guide you during your learning phase, and a transparent career path;
  • Proven history of customer satisfaction with our AI-powered retargeting technology.
  • Retargeting technology. (check out our client success stories at https://www.rtbhouse.com/success-stories/)