Technical Account manager- Turkey

CEETemporarily Remote, Istanbul, Turkey


Description

What you will do:

  • conduct the technical operations for our top clients in the following fields;
  • technical support for new and existing clients by phone and email regarding all technical aspects of the campaigns;
  • management of all technical issues with regards to campaign launching and running process;
  • technical integration between internal campaign emission system (RTB House) and client’s e-commerce platform;
  • work closely with our account managers to deliver high standards of customer service;
  • monitor and analyse the effectiveness of campaigns;
  • propose optimization solutions for online programs;
  • cooperate with our technical support team from Head Quarter.  

Requirements:

  • basic knowledge of HTML and Javascript;
  • experience with debugging tools (e.g. firebug, web browser consoles), Google Tag Manager; 
  • at least 2 years of experience in online technology, e-commerce and/or digital advertising;
  • experience in using Google Analytics will be an advantage;
  • fluency in English and native Turkish;
  • strong analytical skills;
  • good time management skills and attention to detail;
  • ability to solve problems efficiently;
  • high level of motivation and willingness to learn.

We offer:

  • possibility to drive impactful projects focused on existing business in close cooperation with market leadership;
  • being part of an award-winning organisation, one of the fastest-growing tech companies in Europe, Deloitte - Fast 50 CE and Financial Times 1000: Europe’s Fastest-Growing Companies;
  • an international working environment inspires you and enables you to develop projects as part of a highly qualified and motivated team;
  • flat organisational structure and the opportunity to work with the best in the AdTech industry to learn from each other;
  • proven history of customer satisfaction with our AI-powered retargeting technology (check out our client success stories at https://www.rtbhouse.com/success-stories/).