Account Manager

APAC Sydney, Australia

What you will do:

Manage a portfolio of campaigns for existing and new clients, maximising target goals and results;
Establish regular communications via telephone, messages, or email, in line with company standards and processes;
Respond to customer requests and inquiries in a professional and timely manner;
Advocate customer success and maintain long-term relationships with clients;
Monitor, optimise & report on campaign performance to advertisers at scale. Analyse advertising campaign metrics and manage the day to day relationship with clients to ensure we are hitting their campaign goals;
Ensure timely payments for our services;
Create remarketing, prospecting and branding strategies in the marketplace, retail, classifieds, and travel industries based on data analysis, your own creativity, and your understanding of the digital marketing landscape;
Working closely with the technical department and other members of the team regarding delivering campaign goals.

Requirements:

Experience (2-4 years) in managing online advertising campaigns for Clients;
Relevant experience in Customer-facing roles or Customer Service required;
Knowledge of Excel/Google spreadsheets;
Knowledge of Google Analytics;
Strong analytical thinking;
Ability to synthesise qualitative and quantitative data;
Self-motivated with high a drive to manage processes end-to-end;
Detail-oriented with respect for thoroughness;
Excellent communication skills and fluency in both written and spoken English;
Understanding of e-commerce and online advertising markets in the APAC Region (good to have);
Experience working in online environments (preferably e-commerce) or in the APAC region;
Open-minded, very flexible and positive;
Ability to work and deliver strong results in a fast-paced, multitasking, dynamic team environment;
Good knowledge of display, remarketing, and full-funnel initiatives preferred, as well as analytics tools.

What we offer:

An attractive salary and incentives structure, based on experience and increasing performance;
Joy of working and learning in one of the fastest growing sectors in online advertising;
A rewarding career in a friendly and inspiring atmosphere;
The opportunity to participate in ambitious projects in the growing, international organization.