Account Manager MENA

MENA Dubai, United Arab Emirates


Description

As an Account Manager, you will play a key role in managing our existing clients' relationships and providing service excellence. With your consultative approach, you will be developing the accounts further by proposing new products as well as ensuring clients’ existing spending increases.

Account Manager Dubai

What you will do:

  • manage accounts of the clients;
  • cooperate with the largest brands from the e-commerce market in Dubai;
  • meet clients face to face regularly to ensure premium customer service;
  • create marketing strategies in the fashion, marketplace, retail and classifieds industries based on data analysis and your own creativity;
  • adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale)
  • respond to customer requests and inquiries in a professional and timely manner;
  • regularly report campaign status for the largest clients and provide improvement ideas to the direct manager
  • take care of customer success and long-term relationship;
  • provide specific information regarding company’s services and products;
  • assist customers in the process of launching ad campaigns;
  • obtain, review and process orders; ensure timely payments for our services

Requirements:

  • experience (2+ years) in managing online advertising campaigns for the Clients;
  • preferably experience working in AdTech, advertiser or agency (online area);
  • highly developed analytical skills;
  • interest in digital marketing/ e-commerce;
  • working experience with MS Office Word, Excel, PowerPoint;
  • knowledge of customer support tools and processes;
  • ability to identify and understand customer needs and requirements;
  • excellent analytical and problem-solving skills;
  • well-developed verbal and written communication skills;
  • multi-tasking, high level of energy, resourcefulness;
  • high level of motivation and willingness to learn;
  • positive, can-do attitude;
  • advanced command of English (C1 level).
  • Arabic language as nice to have

We offer:

  • Unique opportunity to join a creative, fast-growing company in online advertising;
  • A chance to work in a truly international environment with the best people;
  • Competitive salary package
  • Becoming part of an award-winning organisation, with outstanding growth numbers;
  • Opportunity to work on a great product based on the newest AI Technology (Deep Learning);
  • Working and learning in one of the fastest-growing tech companies in Europe (FT - 1000 Europe’s Fastest-Growing Companies);
  • A rewarding career in a friendly and inspiring atmosphere;
  • Opportunity to contribute to ambitious projects in the growing, international organisation;
  • A training program in our headquarters to develop your professional skills further.