Director, Technical Account Management

Technical Support New York, New York Miami/Fort Lauderdale Area, United States Dallas, TX Chicago, Illinois Boston, Massachusetts Detroit, Michigan United States


What you will do:

  • Lead the East Coast Technical Account Management team responsible for the technical support of the company's business teams;
  • Oversee that technical team in launching, optimizing advertising campaigns with Real-Time Bidding technology;
  • Collaborate with local head of account management teams and sales team and other technical departments of the company;
  • Develop tools and procedures in order to improve the work of both own and other technical teams;
  • Provide substantive support for team members.


  • 3 plus years of experience in managing a team of several people;
  • 8 year of experience working in a technical capacity role within the advertising or e-commerce industry;
  • Good knowledge of online campaign management;, 
  • Knowledge of Firebug tools, Chrome DevTools and debugging tracking scripts;
  • Knowledge of HTML / JavaScript;
  • Ability to work with data and analysis in Excel and/or other tools;
  • Client facing experience;
  • Have strong communication skills and strong teamwork;
  • Have problem-solving skills and a high level of self-organization.

We offer:

  • Competitive salary;
  • Top-tier healthcare for you and your family with 100% premiums covered by organization;
  • Matching 401(k) plan;
  • Home office stipend, internet/cell reimbursement, and baby cash;
  • Ability to choose from a wide range of supplemental insurance options;
  • Flexibility to permanently work remotely or in a hybrid model (home & office);
  • Being a key contributor of our expanding US business;
  • Joy of working and learning in one of the fastest growing sectors in online advertising.