Director, Technical Account Management

Technical Support New York, New York Miami/Fort Lauderdale Area, United States Dallas, TX Chicago, Illinois Boston, Massachusetts Detroit, Michigan United States


What you will do:

  • Lead the East Coast Technical Account Management team responsible for the technical support of the company's business teams
  • Oversee the technical team in launching, optimizing advertising campaigns with Real-Time Bidding technology
  • Collaborate with local head of account management teams and sales team and other technical departments of the company
  • Develop tools and procedures in order to improve the work of both own and other technical teams
  • Provide substantive support for team members


  • 3 plus years of experience in managing a team of several people
  • 8 year of experience working in a technical capacity role within the advertising or e-commerce industry
  • Good knowledge of online campaign management
  • Knowledge of Firebug tools, Chrome DevTools and debugging tracking scripts
  • Knowledge of HTML / JavaScript
  • Ability to work with data and analysis in Excel and/or other tools
  • Client facing experience
  • Have strong communication skills and strong teamwork
  • Have problem-solving skills and a high level of self-organization

Why RTB House:

There are so many reasons you should choose RTB House. Here’s just a few…

  • You will have a direct impact on the success of the company. Your work matters and is essential to the evolution, growth and success of our business
  • We’ve been recognized as one of the 2022 Best Places to Work by Built In NYC
  • Built In NYC has also recognized us as one of the 2022 Best Paying Companies
  • “Your Workspace. Your Choice.” Work from home, work from an office space, or blend the two together in a way that works for you. We’ll even provide you with a stipend to help set up your home office
  • We prioritize your growth and career path with your goals and passions in mind, and we offer comprehensive and continuous training, including a stipend for external courses
  • Extensive benefits package including 100% coverage of your medical insurance premium, matching 401K plan, baby cash, phone stipend and much more!
  • Fun events including coffee socials and virtual happy hours.
  • You will get to work with amazing people in one of the fastest growing sectors in online advertising

About RTB House:

RTB House is a global company that provides state-of-the-art marketing technologies for top brands and agencies worldwide. Its proprietary ad buying engine is the first in the world to be powered entirely by Deep Learning algorithms, enabling advertisers to generate outstanding results and reach their goals at every stage of the funnel.

Founded in 2012, the RTB House team comprises 1000+ specialists in over 30 locations around the globe. It serves more than 3,000 campaigns for clients across the EMEA, APAC, and Americas regions.

After successfully deploying Deep Learning into 100 percent of its algorithms in 2018, RTB House has continued its research in the field of AI. The AI Marketing Lab and Creative Lab were set up as new divisions of the company focused on inventing and advancing MarTech products. The company’s AI-based product offering includes retargeting solutions and branding campaigns with ultra-effective Video Ads.

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