Account Manager (Baltics, Balkans and CIS countries)

GLOBRemote, Baku, Azerbaijan

What you will do:

manage accounts of the clients;
cooperate with the largest brands from the e-commerce market in Azerbaijan;
meet clients face to face regularly to ensure premium customer service;
create campaign strategies in the fashion, marketplace, retail and classifieds industries based on data analysis and your own creativity;
adhere to the company goals related to campaign management (i.e. keep an eye on campaign margin and scale);
respond to customer requests and inquiries in a professional and timely manner;
regularly report campaign status for the largest clients and provide improvement ideas to the direct manager;
take care of customer success and long-term relationship;
provide specific information regarding company’s services and products;
assist customers in the process of launching ad campaigns;
obtain, review and process orders; ensure timely payments for our services.

Requirements:

experience (3 years) in managing online advertising campaigns for Clients;
preferably experience working in adtech, advertiser or agency (online area) both on performance and awareness campaigns;
bachelor’s degree;
highly developed analytical skills;
interest in digital marketing/ e-commerce;
working experience with MS Office Word, Excel, PowerPoint;
knowledge of customer support tools and processes;
ability to identify and understand customer needs and requirements;
excellent analytical and problem-solving skills;
well-developed verbal and written communication skills;
multi-tasking, high level of energy, resourcefulness;
high level of motivation and willingness to learn;
positive, can-do attitude;
proficiency in Russian and advanced command of English (C1 level).

We offer the chance to work:

in an engaging role in a new fast-growth project;
in a fully responsible, high potential position with our business in Azerbaijan;
competitive salary;
flexible working arrangements ensuring a real work-life balance;
an amazing onboarding process to make sure you are equipped with all the necessary knowledge and tools to excel;
numerous opportunities to build your own path of self-development;
unique learning opportunities from commercial and HQ business support teams;
team building events and trips away! Work in a truly international environment with dynamic people in one of the fastest-growing segments of online advertising!

BOOST YOUR CAREER | ELEVATE YOUR EXPERIENCE!