RTB House Careers

Description

What you will do:

• hold responsibility for building and leading an Account Managers team;
• ensure a high level of customer retention rate;
• optimize campaigns in order to maximize profits for our clients;
• develop the team to reach operational and financial targets;
• maintain senior relationships with company’s accounts, influence client strategy and act as a leader in problem-solving in case of any significant issues;
• create a deep understanding of the customer satisfaction across the team;
• hold responsibility for reporting, forecasting, building and implementing processes;
• implement tools for enhancing account management processes and provide comprehensive training for the team;
• work closely with international HQ on developing strategic initiatives to increase customer satisfaction.

Requirements:

• at least 5 years’ proven experience in direct client relationships in online performance media with minimum 2 years’ experience in people management;
• previous experience in building and managing a team and experience with b2b accounts;
• demonstrated track record of success in offering outstanding client management and innovation leading to revenue growth (upselling) and customer retention;
• strong analytical skills and excel / GA skills, with an ability to identify business opportunities/issues, design appropriate tests/analysis, and execute/optimize based on results;
• strong written and verbal communications skills ;
• fluency in written and spoken English & Japanese;
• self-motivator;
• positive, can-do attitude;
• operational and process oriented, organized with outstanding attention to detail.

We offer the chance to work:

• in an engaging role in a new fast-growth project;

• in a fully responsible, high potential position with our business in Japan;
• with a chance to be a part of a team which shapes the future of online marketing globally;
• unique opportunity to join creative, fast growing company in online advertising;
• ability to work in a truly international environment and win the market with the best people;
• opportunity for professional development and growth as we grow fast in the region;
• Flexible work style: flex time & remote work available; 
• attractive salary and a package of benefits.