Inside Consulting Systems Engineer--ServiceNow

PreSales Cincinnati, Ohio


Inside Consulting System Engineer, ServiceNow

Job Description:

This is a pre-sales role collaborating with Sales Reps, Principal Sales Engineers and Consulting Systems Engineers (CSE) in sizing and quoting basic ServiceNow solutions and licensingAssist in data collection efforts to understand scope of services in support of pre-sales efforts.  Perform basic/out of box product demos for Service Management capabilities.

On a day to day basis, the Inside CSE may receive direction from the ServiceNow Practice Manager as well as the Inside Sales Manager.  Training efforts will be guided by the ServiceNow Practice Manager


  • Basic sizing of standard solutions including (ITSM, ITBM, CSM, HR, Discovery)
  • Creating Bill of Materials from sizing efforts
  • Data collection, requirements gathering, and processing
  • Basic Product Demos
  • Weekly Time Reporting
  • Continuous improvement and development on product knowledge
  • Continuous improvement and development on communication skills, written and oral


  • Enthusiastic about learning new technologies
  • Energetic
  • Motivated to be successful
  • Enjoys collaborating with others
  • Good listening skills
  • Strong process flow aptitude

Required Qualifications

  • Business, Computer Engineer, or Computer Science 4 yr. college degree or equivalent
  • Basic Microsoft Office skills

Preferred Qualifications

  • Experience with product development/software engineering
  • Advanced Microsoft Excel Skills
  • Strong PowerPoint and/or alternate presentation skills
  • Basic Microsoft Visio skills